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US retail energy supplier

Liberty Power US

A Fort Lauderdale-based retail-electricity provider founded in 2001, Liberty Power is one of the largest commercial REPs in the United States and the largest Hispanic-owned energy company in the country. The company filed Chapter 11 in April 2021 following Winter Storm Uri and has since reorganised; it serves residential and commercial customers across 10 US jurisdictions.

Founded 2001 More than 330,000 retail customer equivalents (pre-2021 bankruptcy) Fort Lauderdale, FL 10 states served

Founded

2001

Years in the US market

Customers

More than 330,000 retail customer equivalents (pre-2021 bankruptcy)

Households served

About

Who is Liberty Power?

Registered as Liberty Power Holdings, LLC, Liberty Power uses this legal name for state public-utility-commission filings and customer contracts. The trading name on bills is the shorter, more recognisable form.

The company is headquartered in Fort Lauderdale, FL, where it runs senior management, customer operations and regulatory liaison with state commissions.

Liberty Power was established in 2001. A longer track record means more years operating under state-commission rules and a wider history of customer feedback, billing and regulatory interactions.

Liberty Power operates independently — it is not part of a larger corporate group. This typically means faster decision-making but less wholesale-market scale.

Service area

Where Liberty Power operates

Electricity

10 states

  • CT
  • DC
  • IL
  • MD
  • MA
  • NJ
  • NY
  • OH
  • PA
  • TX

Service availability varies by zip code within each state. Eligibility depends on your local utility's deregulation status — check on Liberty Power's website with your zip code before enrolling.

Plan structure

What plan types does Liberty Power offer?

Fixed-rate (12-24 months)

Lock in a unit rate (cents/kWh) for 12 or 24 months. The unit rate stays the same for the entire contract; an early-termination fee applies.

100% green

Same fixed-rate structure as the standard plan, matched 100% with Renewable Energy Certificates (RECs).

Variable-rate

Month-to-month plan with rate adjustments each billing cycle to follow wholesale market prices.

Commercial supply

Custom-priced contracts for small and large commercial customers across 12 deregulated states including CA, DE, ME and RI.

Renewable content: Liberty Power offers 100% green plans matched with Renewable Energy Certificates (RECs) sourced from US wind and solar generators.

Timeline

Liberty Power — key moments

  1. 2001

    Liberty Power founded in Fort Lauderdale, Florida as an independent retail-electricity provider focused on commercial and residential customers in deregulated markets.

  2. 2012

    Recognised as the largest Hispanic-owned energy company operating in the United States.

  3. 2020

    Liberty Power reached over 330,000 retail customer equivalents across 14 jurisdictions, including 12 commercial states.

  4. 2021

    Filed Chapter 11 bankruptcy on 20 April 2021 in the Bankruptcy Court for the Southern District of Florida (case 21-13797) following Winter Storm Uri ERCOT cost exposure. Reported assets of $50-100 million and liabilities of $100-500 million. Entire staff was laid off as the reorganisation began.

  5. 2022

    Reorganisation completed; Liberty Power resumed retail-supply operations in several core markets under new financing arrangements.

Contact

Reach Liberty Power customer service

Liberty Power's customer service handles enrollment questions, billing, switching and complaints. Have your account number from a recent bill ready to speed up the call.

  • Have your Liberty Power account number from a recent bill ready to speed up the call.
  • For service outages or downed wires, call your local utility — not Liberty Power.
  • Texas residential availability has been inconsistent since the 2021 Winter Storm Uri event and subsequent reorganisation — call to confirm before assuming coverage.

Customer service

1-866-769-3799

Mon-Fri 8 a.m. - 8 p.m. ET

Liberty Power online account

Frequently asked

Liberty Power — answers to common questions

Liberty Power is regulated by the public utility commission in each state where it operates. Reliability is best judged against your own usage profile: read recent reviews, confirm the customer-service hours match when you actually need to call, and compare the unit rate against the utility's price-to-compare for your zip code.

Plans can typically be enrolled directly on Liberty Power's website or by calling 1-866-769-3799. Before signing up, always compare the unit rate (¢/kWh for electricity, $/therm for gas) against your utility's price-to-compare for your zip code.

You can switch your retail supplier at any time, though early termination fees (typically $50-$200) may apply if you are on a fixed-rate plan and within the contract term. Check your enrollment letter or Terms of Service for the exact figure. Switching back to your default utility supply is always free.