Liberty Power · Reviews
Liberty Power reviews 2026
Customer feedback from Trustpilot, Google, BBB and the Selectra Reviews network, plus an editorial verdict from our energy team.
Selectra editorial verdict
Liberty Power is a long-established Fort Lauderdale REP that survived Winter Storm Uri only via Chapter 11 reorganisation in 2021. The brand continues to serve residential and commercial customers in several core markets but carries a significant financial-history asterisk. We recommend treating it as a reasonable option for households who want a 100% green fixed-rate plan from an established US-owned supplier — but always compare the unit rate against your utility's default price-to-compare for your zip code, and prefer the fixed-rate or fixed-green plan over the variable rate, which remains exposed to wholesale-price volatility.
Pros
- Long operating history — established 2001, one of the older independent REPs in the US.
- Largest Hispanic-owned energy company in the United States (2012 recognition).
- Wide footprint across 10 residential states + DC and 12 commercial states.
- 100% green plan available, matched with US-sourced RECs.
- Strong commercial-supply business alongside residential operations.
Cons
- Filed Chapter 11 bankruptcy in April 2021 after Winter Storm Uri — financial track record carries a major asterisk despite the subsequent reorganisation.
- Liabilities at filing ($100-500 million range) were substantially larger than assets ($50-100 million range).
- Entire staff was laid off at the start of the 2021 reorganisation — operational continuity questions during the transition period.
- Less public price transparency since the reorganisation — unit rates usually only revealed on quote.
Common questions about Liberty Power reviews
Liberty Power reviews — answers
Reliability is best judged across multiple sources, not one platform. Trustpilot and Google reviews skew negative (dissatisfied customers post more often), while BBB ratings reflect complaint handling. The most balanced check: look at the BBB letter grade for complaint resolution, scan recent (last 6 months) Trustpilot reviews for recurring themes, and compare Liberty Power's unit rate against your utility's price-to-compare before signing up.
Retail energy is a complaint-driven category — customers rarely write reviews when their bill arrives correctly, but a billing dispute, a variable-rate surprise, or a renewal price increase often triggers a 1-star review. The same dynamic affects every US retail-energy brand. The BBB complaint-resolution rate and the state public-utility-commission complaint reports (often public) tend to be more representative than aggregate review scores.
You can leave reviews on Trustpilot, Google, the BBB profile and the Selectra Reviews network. Selectra Reviews verifies that the reviewer is a real Liberty Power customer before publishing — so the signal is higher quality than open platforms.