US retail energy supplier

Major Energy US

A New York-based dual-fuel ESCO founded in 2005 and acquired by Via Renewables (NASDAQ: VIA, formerly Spark Energy) in 2016. Major Energy supplies retail electricity and natural gas across the Mid-Atlantic and Northeast deregulated markets and is the official energy partner of the New York Knicks and Rangers.

See Major Energy plans Call 1-888-625-6760

Founded 2005 Orangeburg, NY (Rockland County) 6 states served

Founded

2005

Years in the US market

About

Who is Major Energy?

Registered as Major Energy Services, LLC, Major Energy uses this legal name for state public-utility-commission filings and customer contracts. The trading name on bills is the shorter, more recognisable form.

The company is headquartered in Orangeburg, NY (Rockland County), where it runs senior management, customer operations and regulatory liaison with state commissions.

Major Energy was established in 2005. A longer track record means more years operating under state-commission rules and a wider history of customer feedback, billing and regulatory interactions.

Major Energy is part of the Via Renewables (NASDAQ: VIA, formerly Spark Energy) group, which provides shared governance, financial backing and a broader pool of expertise in wholesale-market trading, hedging and regulatory work.

Service area

Where Major Energy operates

Electricity

6 states

Natural gas

4 states

Service availability varies by zip code within each state. Eligibility depends on your local utility's deregulation status — check on Major Energy's website with your zip code before enrolling.

Plan structure

What plan types does Major Energy offer?

Fixed-rate (6, 12, 24 months)

Lock in a unit rate (cents/kWh or $/therm) for the contract term. The unit rate stays the same for the entire contract; early-termination fee is $500 or 2¢ per kWh / 20¢ per therm, whichever is greater.

Variable / Index

Month-to-month plan with no contract. The unit rate adjusts each billing cycle to follow wholesale market prices.

Renewable content: Major Energy offers a green-energy option on selected fixed plans, matched with Renewable Energy Certificates (RECs).

See current Major Energy plans & rates

Timeline

Major Energy — key moments

2005

Major Energy founded in Rockland County, New York as an independent retail-energy marketer focused on dual-fuel supply in the Mid-Atlantic.
2014

Major Energy and sister brand Respond Power expanded into Illinois and Massachusetts deregulated electricity markets.
2016

Spark Energy (now Via Renewables, NASDAQ: VIA) acquired Major Energy Services LLC and Respond Power in August 2016, integrating both brands into the Spark Energy portfolio.
2022

New York State Attorney General filed suit against several retail suppliers, including Major Energy, seeking penalties and restitution over variable-rate billing practices.

Contact

Reach Major Energy customer service

Major Energy's customer service handles enrollment questions, billing, switching and complaints. Have your account number from a recent bill ready to speed up the call.

Have your Major Energy account number from a recent bill ready to speed up the call.
For service outages or downed wires, call your local utility — not Major Energy.
Fixed-rate early-termination fee is $500 or 2¢ per kWh / 20¢ per therm — whichever is greater — confirm before signing up.
Referral rewards: $25 per friend who signs up for one service, $50 for both electricity and gas.

Customer service

1-888-625-6760

Mon-Fri 9 a.m. - 6 p.m. ET

Major Energy online account

Frequently asked

Major Energy — answers to common questions

Major Energy is regulated by the public utility commission in each state where it operates. Reliability is best judged against your own usage profile: read recent reviews, confirm the customer-service hours match when you actually need to call, and compare the unit rate against the utility's price-to-compare for your zip code.

Plans can typically be enrolled directly on Major Energy's website or by calling 1-888-625-6760. Before signing up, always compare the unit rate (¢/kWh for electricity, $/therm for gas) against your utility's price-to-compare for your zip code.

You can switch your retail supplier at any time, though early termination fees (typically $50-$200) may apply if you are on a fixed-rate plan and within the contract term. Check your enrollment letter or Terms of Service for the exact figure. Switching back to your default utility supply is always free.