Plymouth Rock Energy · Reviews
Plymouth Rock Energy reviews 2026
Customer feedback from Trustpilot, Google, BBB and the Selectra Reviews network, plus an editorial verdict from our energy team.
Selectra editorial verdict
Plymouth Rock Energy is a mid-sized Mid-Atlantic dual-fuel supplier suitable for households who want a single supplier for both electricity and natural gas in PA, NJ, NY or MD. Verify the exact unit rate, the renewable percentage, and the renewal clause in the Terms of Service — and always compare against your local utility's default price-to-compare before signing up.
Pros
- Dual-fuel coverage across 6 Mid-Atlantic and Midwest states.
- Renewable-energy plans available as an upgrade option.
- Fixed-rate plans for both electricity and natural gas — useful if you want both commodities locked in.
- Brooklyn-based with multi-state retail-choice presence in PJM and NYISO territories.
Cons
- Limited public-facing rate transparency outside of state energy-shopping portals.
- Common Northeast complaint patterns: variable-rate renewals priced well above default utility supply.
- No 100% renewable flagship plan — renewable share varies and must be confirmed in the contract.
- Smaller customer-service operation than national majors.
Common questions about Plymouth Rock reviews
Plymouth Rock Energy reviews — answers
Reliability is best judged across multiple sources, not one platform. Trustpilot and Google reviews skew negative (dissatisfied customers post more often), while BBB ratings reflect complaint handling. The most balanced check: look at the BBB letter grade for complaint resolution, scan recent (last 6 months) Trustpilot reviews for recurring themes, and compare Plymouth Rock's unit rate against your utility's price-to-compare before signing up.
Retail energy is a complaint-driven category — customers rarely write reviews when their bill arrives correctly, but a billing dispute, a variable-rate surprise, or a renewal price increase often triggers a 1-star review. The same dynamic affects every US retail-energy brand. The BBB complaint-resolution rate and the state public-utility-commission complaint reports (often public) tend to be more representative than aggregate review scores.
You can leave reviews on Trustpilot, Google, the BBB profile and the Selectra Reviews network. Selectra Reviews verifies that the reviewer is a real Plymouth Rock customer before publishing — so the signal is higher quality than open platforms.