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US retail energy supplier

Public Power US

Headquartered in Connecticut, Public Power is a multi-state competitive retail-energy supplier serving electricity across 8 jurisdictions (DC, CT, IL, MD, NJ, NY, OH, PA) and natural gas in NJ and NY. Plans include fixed-rate, variable-rate and green-energy options.

Founded 2009 North Haven, CT 8 states served

Founded

2009

Years in the US market

About

Who is Public Power?

Registered as Public Power LLC, Public Power uses this legal name for state public-utility-commission filings and customer contracts. The trading name on bills is the shorter, more recognisable form.

The company is headquartered in North Haven, CT, where it runs senior management, customer operations and regulatory liaison with state commissions.

Public Power was established in 2009. A longer track record means more years operating under state-commission rules and a wider history of customer feedback, billing and regulatory interactions.

Public Power operates independently — it is not part of a larger corporate group. This typically means faster decision-making but less wholesale-market scale.

Service area

Where Public Power operates

Electricity

8 states

  • DC
  • CT
  • IL
  • MD
  • NJ
  • NY
  • OH
  • PA

Natural gas

2 states

  • NJ
  • NY

Service availability varies by zip code within each state. Eligibility depends on your local utility's deregulation status — check on Public Power's website with your zip code before enrolling.

Plan structure

What plan types does Public Power offer?

Fixed-rate electricity

Lock in a ¢/kWh unit rate for a 6, 12 or 24-month term to insulate yourself from market volatility.

Variable-rate electricity

Unit rate adjusts month-to-month with wholesale market prices. Usually cheaper at sign-up and common at fixed-plan renewal.

Green electricity

Fixed-rate plans matched with Renewable Energy Certificates (RECs). Small per-kWh premium over the standard fixed-rate plan.

Renewable content: Public Power offers green-energy plans backed by RECs. Always confirm the renewable percentage in the Terms of Service.

Timeline

Public Power — key moments

  1. 2009

    Public Power LLC founded in North Haven, Connecticut as a competitive retail-electricity supplier.

  2. Expanded into Pennsylvania, New Jersey, New York, Ohio, Maryland, Illinois and DC.

  3. Added natural gas supply in New Jersey and New York markets.

Contact

Reach Public Power customer service

Public Power's customer service handles enrollment questions, billing, switching and complaints. Have your account number from a recent bill ready to speed up the call.

  • Have your Public Power account number from a recent bill ready before calling.
  • For service outages or downed wires, call your local utility — not Public Power. The retailer does not handle the physical grid.
  • Spanish-language customer service is typically available at the same number.

Customer service

1-888-354-4415

Mon-Fri 8 a.m. - 6 p.m. ET

Public Power online account

Frequently asked

Public Power — answers to common questions

Public Power is regulated by the public utility commission in each state where it operates. Reliability is best judged against your own usage profile: read recent reviews, confirm the customer-service hours match when you actually need to call, and compare the unit rate against the utility's price-to-compare for your zip code.

Plans can typically be enrolled directly on Public Power's website or by calling 1-888-354-4415. Before signing up, always compare the unit rate (¢/kWh for electricity, $/therm for gas) against your utility's price-to-compare for your zip code.

You can switch your retail supplier at any time, though early termination fees (typically $50-$200) may apply if you are on a fixed-rate plan and within the contract term. Check your enrollment letter or Terms of Service for the exact figure. Switching back to your default utility supply is always free.