Utility directory
Pick your Michigan utility
Every card opens the full profile: customer service, 24/7 outage line, service area and how the 10% retail-choice cap applies.
Investor-owned · IOU
Consumers Energy
CMS Energy subsidiary
68 Lower Peninsula counties
Combined electric and gas, regulated by the MPSC.
Cooperative · member-owned
Great Lakes Energy
GLE · member-owned co-op
26 counties of the northern Lower Peninsula
Also rolls out Truestream fiber broadband across its territory.
Investor-owned · IOU
Indiana Michigan Power
I&M · AEP subsidiary
Southwest Michigan (Berrien, Cass, St. Joseph)
Owns the Cook Nuclear Plant on Lake Michigan.
Cooperative · member-owned
PIE&G
Presque Isle Electric & Gas Co-op
Northeast Lower Peninsula (Onaway HQ)
One of the few co-ops to also distribute natural gas.
Why your address matters
Two main models, one statewide cap
Michigan's regulated electric market splits into investor-owned (DTE, Consumers, I&M, UPPCO) and member-owned cooperatives (GLE, HomeWorks, Midwest, PIE&G and more). A small set of city-owned municipals run their own systems too.
Investor-owned · IOU
DTE, Consumers, I&M, UPPCO
Private companies regulated by the Michigan Public Service Commission. They own the wires (delivery), generate or procure the supply and bundle both into a single regulated rate. Up to 10% of load can be served by a competitive AES under PA 286/2008.
- Partial retail choice for the first 10% of load (mostly commercial / industrial).
- 24/7 outage and gas-emergency response run by the utility.
- Rates and IRPs reviewed by the MPSC in public cases.
Roughly ~4M MI meters fall in IOU territory.
Cooperative
GLE, HomeWorks, Midwest, PIE&G, Cherryland and more
Member-owned, not-for-profit utilities born under the 1936 Rural Electrification Act. Members elect the board and surplus margin returns as capital credits. Co-ops are not subject to the 10% choice cap and typically do not offer retail choice.
- No competitive supplier choice in most MI co-ops.
- Capital credits and a member-elected board.
- Several co-ops are also rolling out fiber broadband (Truestream from GLE).
Roughly ~500K MI meters in cooperative territory.
Save these
Every MI utility outage and gas line, one table
Always call your delivery utility for outages and gas emergencies, never your competitive supplier. The lines below include the three big utilities not yet on profile pages: DTE, UPPCO and Lansing BWL.
| Utility | Customer service | Power outage 24/7 | Gas emergency 24/7 |
|---|---|---|---|
|
Consumers Energy
IOU · 68 Lower Peninsula counties |
1-800-477-5050 | 1-800-477-5050 | 1-800-477-5050 |
|
Great Lakes Energy
COOP · 26 counties of the northern Lower Peninsula |
1-888-485-2537 | 1-888-485-2537 | Electric only |
|
Indiana Michigan Power
IOU · Southwest Michigan (Berrien, Cass, St. Joseph) |
1-800-311-6424 | 1-800-311-6424 | Electric only |
|
PIE&G
COOP · Northeast Lower Peninsula (Onaway HQ) |
(989) 733-8515 | 1-800-423-6634 | 1-800-423-6634 |
|
DTE Energy
IOU · DTE Electric + DTE Gas |
1-800-477-4747 | 1-800-477-4747 | 1-800-947-5000 |
|
UPPCO
IOU · Upper Peninsula Power Co. |
1-800-562-7809 | 1-800-562-7809 | Electric only |
|
Lansing BWL
MLP · Lansing Board of Water & Light |
1-877-295-5001 | 1-877-295-5001 | Electric only |
DTE, UPPCO and Lansing BWL are not yet profiled on CallMePower. See the Michigan hub for context.
CallMePower explains
What your utility actually charges for
Every MI electric bill has two halves. Unlike fully open states, both are bundled by your utility unless you are on the choice queue.
Supply (capped open market)
The cost of the kilowatt-hours you actually use, billed in ¢/kWh.
- · Bundled IOU generation if you do nothing. Includes the utility's owned plants and PPAs.
- · Alternative Electric Supplier (AES) if you are inside the 10% cap. Different supplier, same wires.
- · Co-op generation if you are with GLE, PIE&G, HomeWorks etc. Procured by the co-op, no AES option.
Delivery (utility-only)
The cost of moving electricity through the utility's wires and meters. Cannot be shopped.
- · Customer charge, a fixed monthly fee. Paid even if you use zero kWh.
- · Distribution, the ¢/kWh wires charge for moving power locally.
- · Power Supply Cost Recovery (PSCR) and renewables surcharges set by the MPSC.
Quick answers
Common questions households ask before calling.
Look at the top of your last bill. If you do not have one yet, the answer is set by your address. DTE Energy covers Detroit and southeast MI. Consumers Energy covers 68 Lower Peninsula counties. Indiana Michigan Power serves the southwest corner (Berrien, Cass, St. Joseph). The northern Lower Peninsula and the UP are a patchwork of co-ops (GLE, HomeWorks, Midwest, Cherryland, PIE&G) and the UPPCO and Xcel IOU territories.
An Investor-Owned Utility (IOU) is a private regulated company (DTE, Consumers, I&M, UPPCO). A Cooperative is a member-owned non-profit (GLE, PIE&G, HomeWorks); members elect the board. A Municipal is owned by the town itself (Lansing BWL, Holland BPW). In IOU territory you have access to the 10% choice cap; in co-op and municipal territory you do not.
No. The delivery utility is set by where you live, you cannot change it. In an IOU territory you can switch the supply portion of your bill to a competitive AES if a slot is available under the 10% cap. The wires, meter and outage line stay the same.
Always your delivery utility, 24/7. Consumers Energy: 1-800-477-5050. DTE Energy: 1-800-477-4747. Great Lakes Energy: 1-888-485-2537. I&M: 1-800-311-6424. PIE&G: 1-800-423-6634.
Leave the building first, then call the gas emergency line from outside. In Michigan the two main gas utilities are Consumers Energy at 1-800-477-5050 and DTE Gas at 1-800-947-5000. PIE&G propane emergency: 1-800-423-6634. Service at the meter is free.
Investor-owned utilities are regulated by the Michigan Public Service Commission, which approves delivery rates and runs the choice program. Co-ops like GLE, HomeWorks and PIE&G are governed by their elected member boards (the MPSC has limited oversight). Municipals like Lansing BWL answer to their city council, not the MPSC.
Keep exploring MI energy
More U.S. states with energy choice
Same playbook, different utility. Pick another deregulated state to compare utilities, suppliers and switching rules.
