PPL Electric Utilities Customer Service in Allentown

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PPL Electric Utilities is the regulated utility for electricity in Allentown, Pennsylvania. You can reach PPL customer service at 1-800-DIAL-PPL (1-800-342-5775), or find more customer service information about PPL Electric in Allentown here.


Services PPL Electric Utilities Provides in Allentown

As the regulated utility company for electricity, PPL Electric Utilities is responsible for delivering electricity to power customers in Allentown, along with maintaining the delivery networks and responding to emergencies. PPL Electric Utilities is also the default energy supplier for customers within the company's service territory.

Did You Know?You have the power of choice when it comes to your energy supply. While PPL Electric Utilities is your default supplier, you can also choose from one of the many alternate suppliers that operate in Pennsylvania. Alternate suppliers offer a wide variety of energy and price options, including some great deals. Call us at 347-410-8789 to find out more.

PPL Electric Utilities provides the following services in Allentown:

  • Electricity delivery
  • Default electricity supply: PPL Electric Utilities is the default supplier to customers within their delivery area
  • Meter readings, and new service installations for electricity
  • Power outage/electrical emergency response
  • Billing, payment processing, and collections
  • Energy efficiency education and related programs (including e-power rebates)

Contact PPL Electric Utilities Customer Service in Allentown

PPL Electric Utilities does not have any walk-in customer service locations in Allentown. The most direct means of contacting PP&L customer service is to call them at 1-800-342-5775, or to contact them directly online through your PPL Utilities My Account. Services available online include:

Moving to Allentown? Call us at 347-410-8789 to activate your PP&L Electric power service and supply with an alternate supplier in minutes!

However, you do have the option of paying your bill in person at any one of the eight authorized PPL Electric payment centers located throughout Allentown. Note that payment centers charge a $2 fee for their services, and may accept any combination of the following payments methods: cash, check, money order, credit/debit card. If it is your first time using a payment center, it is best to call ahead in advance to verify hours and accepted forms of payment.

PPL Payment Centers in Allentown
Location Telephone Number Hours of Operation
E-Z Cash
209 N. Sixth St. (18102)
610-740-9598 Mon-Fri 9:00 a.m.-8:00 p.m.
Sat 9:00 a.m.-6:00 p.m.
Sun 10:00 a.m.-4:00 p.m.
E-Z Cash
209 N. 14th St. (18102)
610- 740-0200 8:00 a.m.-8:00 p.m.
7 days a week
Pawn Plus
636 N. 7th St. (18102)
610-437-5600 Mon-Thur 9:00 a.m.-5:00 p.m.
Fri, Sat 9:00 a.m.-6:00 p.m.
Weis Markets #195
365 S. Cedar Crest Blvd. (18102)
610-821-4550 7:00 a.m.-11:45 p.m.
7 days a week
United Check Cashing
359 W. Susquehanna St. (18103)
610-791-9388 Mon-Fri 9:00 a.m.-6:00 p.m.
Sat 10:00 a.m.-3:00 p.m.
The Campus Shop
2301 W. Liberty St. (18104)
610-433-8582 Mon, Tues, Thurs, Fri 7:30 a.m.-5:30 p.m.
Wed 7:30 a.m.-5:15 p.m.
Sat 8:00 a.m.-3:00 p.m.
Weis Markets #142
1500 N. Cedar Crest Blvd. (18104)
610-395-0345 Mon-Sat 7:00 a.m.-9:00 p.m.
Sun 7:00 a.m.-8:00 p.m.
United Check Cashing
1105-1107 Union Blvd. (18109)
610-434-5380 Mon-Wed 9:00 a.m.-6:00 p.m.
Thur, Frid 9:30 a.m.-6:00 p.m.
Sat 10 a.m.-12 p.m.

Allentown Electrical Inspections Office Contact

If you are looking to install new electrical service in a home in Allentown, you will need to have an electrical inspection performed on the service installation in order to ensure that it meets PPL Electric Utilities' safety standards. The contact information for Allentown-area electrical inspections is:

Contact Name Phone Numbers Email Office Address
Robert Allen Gallo Jr. 484-634-3066
484-634-3767 FAX
[email protected] PPL Electric Utilities
827 Hausman Road
Allentown, PA 18104-9392

Haven't Found What You're Looking For?We're here to help! Call us at 347-410-8789 to find out more about your electricity service with PPL Electric Utilities, and how you can save money by purchasing your energy supply from an alternate supplier

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