PPL Electric Utilities Customer Service in Allentown
PPL Electric Utilities is the regulated utility for electricity in Allentown, Pennsylvania. You can reach PPL customer service at 1-800-DIAL-PPL (1-800-342-5775), or find more customer service information about PPL Electric in Allentown here.
Services PPL Electric Utilities Provides in Allentown
As the regulated utility company for electricity, PPL Electric Utilities is responsible for delivering electricity to power customers in Allentown, along with maintaining the delivery networks and responding to emergencies. PPL Electric Utilities is also the default energy supplier for customers within the company's service territory.
PPL Electric Utilities provides the following services in Allentown:
- Electricity delivery
- Default electricity supply: PPL Electric Utilities is the default supplier to customers within their delivery area
- Meter readings, and new service installations for electricity
- Power outage/electrical emergency response
- Billing, payment processing, and collections
- Energy efficiency education and related programs (including e-power rebates)
Contact PPL Electric Utilities Customer Service in Allentown
PPL Electric Utilities does not have any walk-in customer service locations in Allentown. The most direct means of contacting PP&L customer service is to call them at 1-800-342-5775, or to contact them directly online through your PPL Utilities My Account. Services available online include:
- Open or close your PPL Electric Utilities account,
- Bill payment
- Start, stop, or transfer service
- View/update your account information
- Submit a meter reading
- View past bills
- Have questions answered about your bill
However, you do have the option of paying your bill in person at any one of the eight authorized PPL Electric payment centers located throughout Allentown. Note that payment centers charge a $2 fee for their services, and may accept any combination of the following payments methods: cash, check, money order, credit/debit card. If it is your first time using a payment center, it is best to call ahead in advance to verify hours and accepted forms of payment.
| Location | Telephone Number | Hours of Operation |
|---|---|---|
| E-Z Cash 209 N. Sixth St. (18102) |
610-740-9598 | Mon-Fri 9:00 a.m.-8:00 p.m. Sat 9:00 a.m.-6:00 p.m. Sun 10:00 a.m.-4:00 p.m. |
| E-Z Cash 209 N. 14th St. (18102) |
610- 740-0200 | 8:00 a.m.-8:00 p.m. 7 days a week |
| Pawn Plus 636 N. 7th St. (18102) |
610-437-5600 | Mon-Thur 9:00 a.m.-5:00 p.m. Fri, Sat 9:00 a.m.-6:00 p.m. |
| Weis Markets #195 365 S. Cedar Crest Blvd. (18102) |
610-821-4550 | 7:00 a.m.-11:45 p.m. 7 days a week |
| United Check Cashing 359 W. Susquehanna St. (18103) |
610-791-9388 | Mon-Fri 9:00 a.m.-6:00 p.m. Sat 10:00 a.m.-3:00 p.m. |
| The Campus Shop 2301 W. Liberty St. (18104) |
610-433-8582 | Mon, Tues, Thurs, Fri 7:30 a.m.-5:30 p.m. Wed 7:30 a.m.-5:15 p.m. Sat 8:00 a.m.-3:00 p.m. |
| Weis Markets #142 1500 N. Cedar Crest Blvd. (18104) |
610-395-0345 | Mon-Sat 7:00 a.m.-9:00 p.m. Sun 7:00 a.m.-8:00 p.m. |
| United Check Cashing 1105-1107 Union Blvd. (18109) |
610-434-5380 | Mon-Wed 9:00 a.m.-6:00 p.m. Thur, Frid 9:30 a.m.-6:00 p.m. Sat 10 a.m.-12 p.m. |
Allentown Electrical Inspections Office Contact
If you are looking to install new electrical service in a home in Allentown, you will need to have an electrical inspection performed on the service installation in order to ensure that it meets PPL Electric Utilities' safety standards. The contact information for Allentown-area electrical inspections is:
| Contact Name | Phone Numbers | Office Address | |
|---|---|---|---|
| Robert Allen Gallo Jr. | 484-634-3066 484-634-3767 FAX |
[email protected] | PPL Electric Utilities 827 Hausman Road Allentown, PA 18104-9392 |