American Power & Gas · Reviews
American Power & Gas reviews 2026
Customer feedback from Trustpilot, Google, BBB and the Selectra Reviews network, plus an editorial verdict from our energy team.
Selectra editorial verdict
American Power & Gas is a small Florida-based supplier that operates retail electricity and gas plans in New York and Pennsylvania. Independent reviews and state-PUC complaint records skew negative around billing and enrollment practices, so we recommend treating any in-person or door-to-door sales pitch with extra scrutiny: always compare the proposed unit rate against your utility's default supply rate, ask for the Terms of Service in writing before signing, and keep the enrollment letter for the contract end date.
Pros
- Dual-fuel offer (electricity + natural gas) in both New York and Pennsylvania.
- Privately-held independent operator — no parent-company red tape on customer service decisions.
- Long-standing US-domiciled supplier with a stable office address in Seminole, FL.
Cons
- Significant complaint volume on PissedConsumer and state energy-ratings sites — billing accuracy and door-to-door sales are recurring themes.
- No publicly-published rate sheet — pricing only shown after a zip-code quote on the website.
- No marketed 100% renewable plan as of May 2026.
- Multi-state regulatory enforcement history (NJ, IL, MD) led to a contracted footprint in recent years.
Common questions about American Power & Gas reviews
American Power & Gas reviews — answers
Reliability is best judged across multiple sources, not one platform. Trustpilot and Google reviews skew negative (dissatisfied customers post more often), while BBB ratings reflect complaint handling. The most balanced check: look at the BBB letter grade for complaint resolution, scan recent (last 6 months) Trustpilot reviews for recurring themes, and compare American Power & Gas's unit rate against your utility's price-to-compare before signing up.
Retail energy is a complaint-driven category — customers rarely write reviews when their bill arrives correctly, but a billing dispute, a variable-rate surprise, or a renewal price increase often triggers a 1-star review. The same dynamic affects every US retail-energy brand. The BBB complaint-resolution rate and the state public-utility-commission complaint reports (often public) tend to be more representative than aggregate review scores.
You can leave reviews on Trustpilot, Google, the BBB profile and the Selectra Reviews network. Selectra Reviews verifies that the reviewer is a real American Power & Gas customer before publishing — so the signal is higher quality than open platforms.