Central Hudson Office Locations

We give you Central Hudson's office locations below, along with information about starting and stopping service, choosing an ESCO, and making sense of your bill.

Office Locations in New York

Central Hudson Gas & Electric has offices in the following locations:

Signing up for Service

Customers moving in to Central Hudson service territory should be sure to call the company's customer service line at least 5 business days in advance to ensure that service begins in time. You can also turn on service in person at your local Central Hudson office.

Central Hudson service territory includes cities like Poughkeepsie, Catskill, Newburgh, Fishkill, and Kingston.

You will need to provide the following information to open a new account with Central Hudson:

• Full name
• Planned move-in date
• New & previous address
• Telephone number
• Social security or passport number

Central Hudson Gas & Electric's main customer service line can be reached at 1-845-452-2700 from 8:00 AM - 6:00 PM, Monday to Friday, 9:00 AM - 1:00 PM on Saturday.

How to Choose an ESCO

Central Hudson is your local utility, which means they are your automatic provider of natural gas and electricity service. This includes:

• Delivery, or all costs related to getting energy to your home
• Supply, or the cost of the actual energy you consume + customer service charges

If you choose an alternate Energy Supply Company (ESCO) you can save on your supply charges. You will need to open your Central Hudson account before shopping around for an ESCO plan, since the ESCO will need your account information to take over supply service.

We recommend fixed rate plans across the board, because they offer more stability. These plans come with contracts, so you should be aware of common contract conditions before signing up.

Learn more about what an ESCO does.

Terminating your Service

If you are moving out of Central Hudson territory, you will need to call customer service or visit in person at least 5 business days in advance of your move, to be sure that you are not billed for extra days. For natural gas customers, a technician will need to come to your home to get an accurate final meter reading.

In order to cancel your ESCO contract, you will not need to take any extra steps.

However, to avoid paying an early cancellation fee, you will need to contact your ESCO usually around 30 days in advance. Check your contract conditions to know your plan's specifics.

Understanding your Bill

Your Central Hudson bill is divided up by supply, delivery, and state and local taxes. Most residential customers are classified under the SC1 rate category.

The New York Public Service Commission (NYPSC) regulates your Central Hudson charges - which means that you will never have a rate increase that wasn't approved as fair by NYPSC. 

Below is the average division of supply, delivery, and tax charges on a Jul-Aug 2014 residential Central Hudson bill.

Central Hudson Gas & Electric Background

Established in 1900, Central Hudson is headquartered in Poughkeepsie, NY. It serves over 300,000 electricity customers and more than 78,000 natural gas customers across counties like Dutchess, Greene, Orange, and Ulster.