Contact PPL in Hazleton

Customer service

1-800-342-5775

Monday to Friday 7 a.m. to 7 p.m.

Outages (24/7)

1-800-342-5775

Press the outage option, or text OUT to 898775.

Electrical inspections

570-874-5071

Dan Benedict, Frackville office (Hazleton area).

Hazleton at a glance

County
Luzerne
EDC
PPL Electric Utilities
Walk-in offices
None (4 payment agents)
Inspections office
Frackville (Schuylkill Co.)
Retail choice
Yes (~75 EGS competing)
ZIP code covered
18201

What you can do here

  • 1

    Pay your bill in cash

    Use one of the 4 authorized walk-in payment agents listed below. Expect a $2 agent fee.

  • 2

    Start, stop or transfer service

    Done online via My Account or by calling PPL. No walk-in counter required.

  • 3

    Schedule an electrical inspection

    Contact Dan Benedict at the Frackville PPL inspections office before a new service install or panel upgrade.

All bill-pay options

What PPL does (and does not) handle in Hazleton

PPL Electric Utilities is the regulated EDC for Hazleton: it owns the poles, wires and meters that bring electricity to your home, and it is the default supplier if you have not picked a competitive EGS from PAPowerSwitch.com.

PPL handles

  • Electricity delivery, poles and wires;
  • Default electricity supply (Price to Compare);
  • Meter readings and new service installs;
  • Outage and downed-wire response;
  • Billing, payment processing and collections;
  • Energy-efficiency programs including E-Power rebates.

Hazleton does not have

  • Walk-in PPL customer service desks;
  • In-person account or billing dispute counters;
  • Same-day move-in service without a phone call;
  • Cash payment at PPL offices (use authorized agents).

PPL authorized payment centers in Hazleton

Each location charges roughly a $2 service fee and accepts some combination of cash, check, money order or card. Call ahead the first time to confirm hours and accepted methods.

PPL Electric authorized payment centers in Hazleton
Location Phone Hours

Boyer's Food Markets Inc.

999 W. 15th Street, 18201

570-455-52606 a.m. to 11 p.m., 7 days a week

J'R Variety

95 N. Wyoming St., 18201

570-453-2471Mon to Fri and Sun 9 a.m. to 7 p.m.

JR's Foodmart

120 S. Vine St., 18201

570-450-7101Tue to Fri 8 a.m. to 8 p.m.; Sat and Sun 10 a.m. to 5 p.m.

Weis Markets #068

100 Weis Lane, 18201

570-455-06127 a.m. to 11 p.m., 7 days a week

Hours change occasionally. The free alternatives, auto-pay or a bank-account draft via My Account, avoid the agent fee entirely.

Hazleton electrical inspections office

Hazleton-area service installs and panel upgrades are handled by the Frackville inspections office in Schuylkill County, the closest PPL field office to the city.

Inspector

Dan Benedict

Phone

570-874-5071

Fax: 570-874-5011

Email

[email protected]

Office address

PPL Electric Utilities

178 Industrial Road
Frackville, PA 17931

Tip: schedule the inspection at least 5 business days before you need the meter set. Faulty grounding is the most common failure on residential service installs.

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