The insider angle
Same utility, slightly different rate
Con Edison files separate delivery tariffs for New York City and Westchester, both approved by the NY PSC. Westchester sits on the same NYISO Zone J wholesale grid as NYC (so supply prices follow the same pattern), but delivery costs per kWh are slightly lower because the territory is less dense and infrastructure costs differ.
In practice this means a Westchester customer with the same usage as a NYC customer typically sees a bill a few percent cheaper. The supply half, the one you can shop with an ESCO, is essentially identical.
A small slice of northern Westchester is served by ConEd\'s sister utility Orange & Rockland; check the utility name on your bill if you live near the county line.
Con Edison walk-in offices in Westchester
Open Monday to Friday, 8:30 a.m. to 5:00 p.m. unless otherwise noted. Bring photo ID + 15-digit account number.
Hopewell Junction (Dutchess)
1002 Route 82
Hopewell Junction 12533
10:00 a.m. to 6:00 p.m. (Mon to Fri), 10:00 a.m. to 5:00 p.m. (Sat)
When to visit a Westchester walk-in
- ·Pay your bill in person with cash, check or money order.
- ·Open or close an account with ID verification.
- ·Resolve complex billing that needs paperwork on the spot.
- ·Pick up forms for EAP, HEAP, or deferred-payment agreements.
For everything else (bill pay, AutoPay setup, meter reads, outage reports, paperless billing), My Account online or the 1-800-752-6633 hotline are faster.
Con Edison services in Westchester County
- ·Electric delivery to ~349,000 residential and commercial customers.
- ·Gas delivery to ~232,000 residential and commercial customers.
- ·Default supply if you have not signed up with an ESCO.
- ·Meter reads, outage response, new connections.
- ·Billing, payment, and collections.
- ·Energy-efficiency rebates and EAP / HEAP enrolment.
Frequently asked questions
ConEd runs five walk-in centers in Westchester: Briarcliff Manor, Harrison, Valhalla, West Harrison and White Plains. All five open Monday to Friday, 8:30 a.m. to 5:00 p.m. Plus an additional Dutchess County office in Hopewell Junction.
For most of the county, yes. ConEd delivers electricity to about 349,000 customers and gas to about 232,000. Parts of northern Westchester (and into Rockland and Orange) are served by ConEd's sister utility Orange & Rockland. Check your bill to confirm.
Slightly. ConEd files separate delivery tariffs for NYC and for Westchester, both approved by the NY PSC. The structural drivers (NYISO Zone J wholesale, urban delivery) push NYC supply higher; Westchester is on the same Zone J wholesale grid but has slightly cheaper delivery costs per kWh.
Call 1-800-752-6633 24/7, or report through coned.com / the ConEd app. The same line dispatches downed-wire and gas-leak responders.
Yes. New York opened retail electric choice in 1998. Westchester residents can buy supply from any licensed ESCO. ConEd remains the delivery utility either way. See our NY supplier directory.
More Con Edison guides
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Same playbook, different utility. Pick another deregulated state to compare utilities, suppliers and switching rules.
