US retail energy supplier

New York Gas & Electric US

A New York-focused dual-fuel ESCO founded in 2002 and operated as a subsidiary of Florida-based US Gas & Electric. The supplier provides natural gas and electricity to residential and small-business customers throughout the NY State deregulated market, with fixed-rate, variable-rate and 50-100% green options.

See NY Gas & Electric plans Call 1-888-947-7899

Founded 2002 1 state served

Founded

2002

Years in the US market

About

Who is New York Gas & Electric?

Registered as New York Gas & Electric, Inc., New York Gas & Electric uses this legal name for state public-utility-commission filings and customer contracts. The trading name on bills is the shorter, more recognisable form.

New York Gas & Electric was established in 2002. A longer track record means more years operating under state-commission rules and a wider history of customer feedback, billing and regulatory interactions.

New York Gas & Electric is part of the US Gas & Electric (Florida) group, which provides shared governance, financial backing and a broader pool of expertise in wholesale-market trading, hedging and regulatory work.

Service area

Where New York Gas & Electric operates

Electricity

1 state

Natural gas

1 state

Service availability varies by zip code within each state. Eligibility depends on your local utility's deregulation status — check on New York Gas & Electric's website with your zip code before enrolling.

Plan structure

What plan types does New York Gas & Electric offer?

Fixed-rate (12 or 24 months)

Lock in a unit rate (cents/kWh or $/therm) for the contract term. The rate stays the same for the entire contract; an early-termination fee applies.

Variable-rate

Month-to-month plan with no contract. The unit rate adjusts each billing cycle to follow wholesale market prices.

Green energy (50-100%)

Renewable-energy matching available on selected fixed plans at 50% or 100% REC content. Premium per-kWh price applies versus the standard plan.

Renewable content: New York Gas & Electric offers green-energy plans matched at 50% or 100% with Renewable Energy Certificates (RECs).

See current NY Gas & Electric plans & rates

Timeline

New York Gas & Electric — key moments

2002

New York Gas & Electric launched as a New York-state ESCO and a brand within the US Gas & Electric multi-state portfolio.
Parent US Gas & Electric expanded to operate 12 state-level subsidiaries across the US deregulated markets, with NYG&E remaining the New York-focused brand.
Earned an A+ score from the Better Business Bureau at the US Gas & Electric parent level, citing a relatively low complaint rate for a company of its size.

Contact

Reach New York Gas & Electric customer service

New York Gas & Electric's customer service handles enrollment questions, billing, switching and complaints. Have your account number from a recent bill ready to speed up the call.

Have your NYG&E account number from a recent bill ready to speed up the call.
For service outages or downed wires, call your local utility — not New York Gas & Electric.
Rewards programme is available but redemption complaints are common — confirm the redemption rules before relying on the perk as a deciding factor.

Customer service

1-888-947-7899

Mon-Fri 8 a.m. - 5:30 p.m. ET

New York Gas & Electric online account

Frequently asked

New York Gas & Electric — answers to common questions

New York Gas & Electric is regulated by the public utility commission in each state where it operates. Reliability is best judged against your own usage profile: read recent reviews, confirm the customer-service hours match when you actually need to call, and compare the unit rate against the utility's price-to-compare for your zip code.

Plans can typically be enrolled directly on New York Gas & Electric's website or by calling 1-888-947-7899. Before signing up, always compare the unit rate (¢/kWh for electricity, $/therm for gas) against your utility's price-to-compare for your zip code.

You can switch your retail supplier at any time, though early termination fees (typically $50-$200) may apply if you are on a fixed-rate plan and within the contract term. Check your enrollment letter or Terms of Service for the exact figure. Switching back to your default utility supply is always free.