Contact Glouster Water & Electric
Office address
16 Front St
Glouster, OH 45732
Athens County, Trimble Township
Power outage (after hours)
740-767-3497Same office line; check village website for the on-call number when closed.
Utility fact sheet
- Type
- Municipal (village-owned)
- Owner
- Village of Glouster
- Services
- Electric + water
- Wholesale electric
- American Municipal Power
- Wholesale water
- Sunday Creek Water District
- Population served
- ~1,600 residents
- Retail choice?
- No (municipal)
- Regulator
- Village Council
- County
- Athens
Quick actions
-
1
Start or transfer service
Visit the office at 16 Front St in person with a photo ID, your lease or deed, and a deposit. New connections cannot be opened over the phone for a small village.
-
2
Pay your bill
In person at the village office or by check via mail. Some Athens-County municipal utilities also offer ACH; call 740-767-3497 to confirm current options.
-
3
Report an outage or leak
Call the village office during business hours. After hours, follow the recording for the on-call number. For downed wires, call 911 first.
About Glouster Water & Electric
Glouster, formerly known as Sedalia, is a village in Trimble Township, Athens County, Ohio. The 2020 census counted 1,659 residents; 2023 estimates put the population around 1,629. The village's electric and water utility, the Glouster Water & Electric Department, is owned and operated by the village itself, with rates set by the Village Council rather than by the state regulator.
Like many small Ohio villages with a municipal electric system, Glouster does not generate its own electricity. Instead, it is a member of American Municipal Power (AMP), the non-profit wholesale supplier that buys generation in bulk and sells it on to more than 130 municipal members across 9 states. AMP was founded in 1971 specifically so that small communities like Glouster could keep their local distribution system but still benefit from large-scale wholesale buying.
The village's water supply comes from the Sunday Creek Water District, a regional water co-op that treats and pipes water to several southeast Ohio communities. The Glouster department maintains the local distribution mains, meters and billing.
Why Glouster doesn't have an Apples to Apples page
Ohio's retail-choice program only applies to investor-owned utilities regulated by the PUCO. Municipal systems like Glouster work differently.
Municipal utility (Glouster)
- ·Owned by the village, not investors.
- ·Rates set by the Village Council, not the PUCO.
- ·Wholesale power bought via AMP.
- ·You cannot shop a competitive supplier.
- ·Any profit stays in the village budget.
PUCO-regulated IOU (AEP, Duke, Illuminating)
- ·Owned by shareholders (NYSE-listed).
- ·Delivery rates approved by the PUCO.
- ·Default supply via SSO auctions.
- ·You can shop a CRES supplier.
- ·Profit returns to investors as dividends.
Source: PUCO retail choice rules and AMP membership documentation.
Help paying your Glouster utility bill
If you are behind on your Glouster bill, call the village office at 740-767-3497 before service is at risk. Athens County also offers federal and state energy assistance.
HEAP / LIHEAP
Ohio's Home Energy Assistance Program covers part of the heating bill, even for municipal-utility customers. Program year July 1, 2025 to May 30, 2026; benefits $24 to $441.
HAPCAP intake
The Hocking Athens Perry Community Action Program handles HEAP, Winter Crisis Program and weatherization intake for Glouster residents. Call HAPCAP directly to apply.
Winter Crisis Program
One-time crisis grant from November to March if you face disconnection or are out of heating fuel. Apply through HAPCAP.
Payment plans
Glouster's village office is small enough that staff can usually arrange a customized payment plan for a struggling household. Call and ask before any disconnection notice runs out.
PIPP Plus, the Percentage of Income Payment Plan, is only available to customers of PUCO-regulated utilities. It does not apply to municipal customers like Glouster residents.
Frequently asked questions
Can I switch to a different electric supplier in Glouster?
Where does Glouster get its electricity from?
Who do I call if my water is dirty or shut off?
Is Glouster part of the AEP Ohio outage map?
Why was Glouster called Sedalia?
More U.S. states with energy choice
Same playbook, different utility. Pick another deregulated state to compare utilities, suppliers and switching rules.