Contact Glouster Water & Electric

Village utility office

740-767-3497

Monday to Friday, business hours

Office address

16 Front St
Glouster, OH 45732

Athens County, Trimble Township

Power outage (after hours)

740-767-3497

Same office line; check village website for the on-call number when closed.

Water emergency / main break

740-767-3497

Same village utility line during business hours.

Utility fact sheet

Type
Municipal (village-owned)
Owner
Village of Glouster
Services
Electric + water
Wholesale electric
American Municipal Power
Wholesale water
Sunday Creek Water District
Population served
~1,600 residents
Retail choice?
No (municipal)
Regulator
Village Council
County
Athens

Quick actions

  • 1

    Start or transfer service

    Visit the office at 16 Front St in person with a photo ID, your lease or deed, and a deposit. New connections cannot be opened over the phone for a small village.

  • 2

    Pay your bill

    In person at the village office or by check via mail. Some Athens-County municipal utilities also offer ACH; call 740-767-3497 to confirm current options.

  • 3

    Report an outage or leak

    Call the village office during business hours. After hours, follow the recording for the on-call number. For downed wires, call 911 first.

More Ohio utilities

About Glouster Water & Electric

Glouster, formerly known as Sedalia, is a village in Trimble Township, Athens County, Ohio. The 2020 census counted 1,659 residents; 2023 estimates put the population around 1,629. The village's electric and water utility, the Glouster Water & Electric Department, is owned and operated by the village itself, with rates set by the Village Council rather than by the state regulator.

Like many small Ohio villages with a municipal electric system, Glouster does not generate its own electricity. Instead, it is a member of American Municipal Power (AMP), the non-profit wholesale supplier that buys generation in bulk and sells it on to more than 130 municipal members across 9 states. AMP was founded in 1971 specifically so that small communities like Glouster could keep their local distribution system but still benefit from large-scale wholesale buying.

The village's water supply comes from the Sunday Creek Water District, a regional water co-op that treats and pipes water to several southeast Ohio communities. The Glouster department maintains the local distribution mains, meters and billing.

Why Glouster doesn't have an Apples to Apples page

Ohio's retail-choice program only applies to investor-owned utilities regulated by the PUCO. Municipal systems like Glouster work differently.

Municipal utility (Glouster)

  • ·Owned by the village, not investors.
  • ·Rates set by the Village Council, not the PUCO.
  • ·Wholesale power bought via AMP.
  • ·You cannot shop a competitive supplier.
  • ·Any profit stays in the village budget.

PUCO-regulated IOU (AEP, Duke, Illuminating)

  • ·Owned by shareholders (NYSE-listed).
  • ·Delivery rates approved by the PUCO.
  • ·Default supply via SSO auctions.
  • ·You can shop a CRES supplier.
  • ·Profit returns to investors as dividends.

Source: PUCO retail choice rules and AMP membership documentation.

Help paying your Glouster utility bill

If you are behind on your Glouster bill, call the village office at 740-767-3497 before service is at risk. Athens County also offers federal and state energy assistance.

HEAP / LIHEAP

Ohio's Home Energy Assistance Program covers part of the heating bill, even for municipal-utility customers. Program year July 1, 2025 to May 30, 2026; benefits $24 to $441.

HAPCAP intake

The Hocking Athens Perry Community Action Program handles HEAP, Winter Crisis Program and weatherization intake for Glouster residents. Call HAPCAP directly to apply.

Winter Crisis Program

One-time crisis grant from November to March if you face disconnection or are out of heating fuel. Apply through HAPCAP.

Payment plans

Glouster's village office is small enough that staff can usually arrange a customized payment plan for a struggling household. Call and ask before any disconnection notice runs out.

PIPP Plus, the Percentage of Income Payment Plan, is only available to customers of PUCO-regulated utilities. It does not apply to municipal customers like Glouster residents.

Frequently asked questions

Can I switch to a different electric supplier in Glouster?
No. Ohio's retail choice (Apples to Apples) only covers customers of PUCO-regulated investor-owned utilities. Glouster is a municipal utility, so the village is the only electric provider for residents inside the village limits.
Where does Glouster get its electricity from?
Wholesale power is purchased through American Municipal Power (AMP), a non-profit cooperative wholesale supplier. AMP's portfolio includes hydro, natural gas, coal and renewable contracts. The village owns the local distribution wires that bring the electricity from AMP's nearest delivery point to your meter.
Who do I call if my water is dirty or shut off?
Call the village office at 740-767-3497 first. Glouster operates the in-village distribution lines, but the treated water comes from the Sunday Creek Water District, so the village staff may refer some issues there.
Is Glouster part of the AEP Ohio outage map?
No. AEP Ohio serves much of southeast Ohio around Glouster, but the village itself is on the Glouster Water & Electric system. Surrounding Athens County addresses outside the village limits may be on AEP Ohio or on a rural cooperative such as South Central Power.
Why was Glouster called Sedalia?
Glouster was first platted in the late 19th century under the name Sedalia, then renamed Glouster as the surrounding coal-mining region grew. The village remains within Trimble Township, Athens County, with much of the local infrastructure (including the original water system) dating from the coal-era expansion.
18 deregulated jurisdictions

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