Contact Wampum Electric

Customer service (Borough Hall)

724-535-4421

Monday to Friday, 9 a.m. to 4 p.m. ET.

Outage / after-hours

724-535-4421

After hours, the borough line routes to on-call crews. If a wire is down or anyone is hurt, dial 911 first.

Office address

410 Main Street, Wampum, PA 16157

Walk-in and mail-in payments at Wampum Borough Hall.

Mailing

410 Main Street, Wampum, PA 16157

Mail check payments to Borough of Wampum.

Utility fact sheet

Type
Municipal electric (borough-owned)
System
Distribution only (buys wholesale)
Population served
~600 residents
County
Lawrence County, PA
Service area
Borough of Wampum only
Retail choice?
No (municipal utility)
Rate structure
Single bundled rate
Governance
Wampum Borough Council

What you can do here

  • 1

    Start, stop or transfer service

    Call 724-535-4421 or stop by Borough Hall at 410 Main Street. A small connect fee and ID are required.

  • 2

    Pay your bill

    Mail a check to 410 Main Street, Wampum PA 16157, drop a check at Borough Hall, or pay in person during office hours.

  • 3

    Report an outage

    Call the borough line at 724-535-4421. After hours the call routes to the on-call electric crew.

All Pennsylvania utilities

About Wampum Borough Electric Department

Wampum Electric Department is a borough-owned municipal electric utility, run by the Borough of Wampum in Lawrence County, western Pennsylvania. Wampum is one of roughly 35 PA boroughs that operate their own distribution system rather than relying on an investor-owned utility. The system is small and distribution-only: the borough does not own its own generators, it buys wholesale electricity on the PJM Interconnection market and resells it through its own poles, transformers and meters to the borough's roughly 600 residents.

Because Wampum is a municipal, the borough sits outside Pennsylvania's retail-choice market. Wampum residents cannot pick a competitive EGS on PAPowerSwitch.com, the way nearby Penn Power or West Penn Power customers can. Instead, the borough sets a single bundled rate through Borough Council, with no separate supply and delivery line items on the bill. Rate changes are voted at council meetings open to residents.

Day-to-day operations run out of Wampum Borough Hall, 410 Main Street, Wampum PA 16157. The same staff handles billing, new connections, meter reads and dispatches the on-call crew that responds to outages. The not-for-profit municipal structure is what keeps the bundled rate roughly 10 to 25% below what surrounding Penn Power customers pay; the trade-off is a much smaller crew for storm restoration and no retail-choice option.

How to pay your Wampum Electric bill

By mail

Mail a check or money order to 410 Main Street, Wampum, PA 16157, payable to Borough of Wampum.

In person

Cash, check or money order at Wampum Borough Hall, Monday to Friday 9 a.m. to 4 p.m.

Drop box

After-hours drop box at the front of Borough Hall for check or money-order payments.

By phone

Call 724-535-4421 during office hours to arrange payment by debit or credit card.

Frequently asked questions

Can I switch to a competitive supplier on Wampum's lines?
No. Pennsylvania's retail-choice market applies only to the 7 investor-owned utilities (PPL, PECO, Duquesne, Met-Ed, Penelec, Penn Power, West Penn). Wampum is a municipal electric utility owned by the borough, which buys wholesale power directly and bills a single bundled rate. The trade-off is that Wampum's bundled rate runs roughly 10 to 25% below the nearby Penn Power or West Penn Power equivalent.
How do I start service when I move into Wampum?
Call 724-535-4421 or stop by Borough Hall at 410 Main Street at least 2 business days before your move-in date. Bring photo ID, your move-in date and the service address. A small connect fee and possibly a deposit apply to tenants without a prior payment history with the borough.
Why are Wampum's rates lower than Penn Power's?
Three reasons. Wampum is not-for-profit (no shareholder return baked into the rate), its distribution system is small and largely depreciated, and the borough buys wholesale power directly rather than through a six-month default-supply auction with risk premium. The trade-off is a much smaller crew for storm restoration and no retail-choice option.
Who do I call for a downed power line?
Call 724-535-4421. After business hours the line routes to the on-call electric crew. If anyone is hurt or a wire is on the ground, dial 911 first. Do not approach a downed line; assume it is energized.
Does the PA PUC regulate Wampum's rates?
No. The Pennsylvania PUC regulates the 7 investor-owned utilities. Municipal electric utilities like Wampum are governed by their borough council and answer to local voters, not to Harrisburg. Rate changes, capital projects and outage policy are set at council meetings open to residents.
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