Contact

Town hall / utility billing

(301) 223-7711

Mon to Fri, 8 a.m. to 4:30 p.m. ET

After-hours outage

(301) 223-7711

Press the on-call prompt for the line crew

Town hall address

2 N. Conococheague Street
Williamsport, MD 21795
(Mail: P.O. Box 307)

Utility fact sheet

Type
Municipal electric utility
Town
Williamsport, MD
Town population
~2,200
Service area
Town of Williamsport only
Service
Electric only
Retail choice?
No (municipal territory)
Net metering
Yes (NEM program active)

Quick actions

  • 1

    Start service

    Call (301) 223-7711 or stop by Town Hall. Bring photo ID and a deposit (refunded after 12 months of on-time payment).

  • 2

    Pay your bill

    Online at municipalonlinepayments.com/williamsportmd, by mail, or in person at Town Hall.

  • 3

    Add rooftop solar (NEM)

    Williamsport runs a Net Energy Metering program: the system credits excess generation back to your account. Apply with the interconnection packet at Town Hall.

See the MD energy guide

Inside town vs outside town

A few hundred feet can mean a completely different bill, a different outage line, and different rules about competitive supply. Williamsport MELS only operates inside the corporate town limits. Cross the line and you are a Potomac Edison customer.

Outside town limits (Potomac Edison)

  • ·FirstEnergy investor-owned utility.
  • ·MD PSC sets rates; Standard Offer Service auctioned quarterly.
  • ·Outage line: 1-888-544-4877.
  • ·You can shop a competitive supplier.

Inside town limits (Williamsport MELS)

  • ·Owned by the Town of Williamsport.
  • ·Rates set by the Town Council, generally annually.
  • ·Outage line: (301) 223-7711, day or night.
  • ·Supplier choice is not available; the town supplies all the power.

Insider tip

Small-town net metering can be more generous than the IOU rules

Maryland's investor-owned utilities credit rooftop solar exports at the retail rate up to the customer's annual usage, but anything above that ("net excess generation") is credited at a much lower wholesale-style rate at the end of the billing year. Williamsport MELS publishes its own interconnection standards and credit rules, and the town has historically been more flexible because the system can absorb the small number of residential PV installations without bumping up against state caps.

What that means for you: if you are thinking about rooftop solar in Williamsport, ask Town Hall for the current NEM tariff before sizing your system. Sizing to about 90 percent of your historical usage keeps you in the favorable credit band and avoids paying for excess capacity you cannot recover in dollar value.

Frequently asked questions

Can I pick a competitive supplier in Williamsport?
No. Maryland's 1999 Customer Choice Act applies to investor-owned utilities only. Inside the Williamsport town limits, MELS supplies all the power.
My power is out. Who do I call?
Williamsport MELS at (301) 223-7711, day or night. The town line crew handles all wires inside town. Never call Potomac Edison; they cannot dispatch crews on MELS lines.
Does Williamsport deliver natural gas?
No. Williamsport MELS is electric-only. Natural gas in Williamsport is provided by Columbia Gas of Maryland, the same IOU that serves Hagerstown.
Can I install rooftop solar?
Yes. The town runs an active Net Energy Metering (NEM) program with published interconnection standards. Ask Town Hall for the current NEM tariff and the interconnection application form before you commit to an installer.
18 deregulated jurisdictions

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