Utility fact sheet
- Type
- Member-owned electric and fiber cooperative
- Founded
- 1938
- Members served
- ~37,000 members
- Counties served
- Parts of MI, IN, and OH (the four-state corner around Cassopolis HQ)
- Wholesale supplier
- Wabash Valley Power Alliance
- Retail choice?
- No (co-op territory)
What this office is for
-
Field operations + member service
Field crews dispatch from here. Most service centers also have a counter for in-person account help during business hours.
-
Pay in person
Cash, check, or card at the counter. Free, no surcharge. Most members pay online or via the SmartHub app instead.
-
Outages do not need the local line
Outage reports go to the central dispatcher at 1-800-492-5989, 24/7. They route to the closest crew automatically.
Insider tip
A cooperative that built fiber before the big telecom companies showed up
Midwest Energy & Communications launched its fiber broadband subsidiary in 2014, after the cooperative spotted a gap that no national ISP was filling. Today the fiber network blankets most of the electric service area, including in and around Paw Paw. The same crews maintain electric and fiber on the same poles.
What that means for you: if you are joining Midwest as an electric member, ask about the fiber bundle at the Paw Paw counter. Capital-credit allocations roll up across both businesses, so being a fiber subscriber as well as an electric member contributes to your eventual refund.
Frequently asked questions
Can I pick a competitive supplier as a Midwest Energy member?
My power is out. Who do I call?
Where does Midwest Energy buy its power?
More U.S. states with energy choice
Same playbook, different utility. Pick another deregulated state to compare utilities, suppliers and switching rules.