Utility directory
Pick your New Jersey utility
Every card opens the full profile: customer service, 24/7 outage, gas emergency, service area and BGS rules.
Investor-owned · IOU
PSE&G
Public Service Electric & Gas · largest
Hudson, Essex, Bergen, Middlesex, Union, Camden, Mercer, parts of north + central + south NJ
BGS auctioned annually, rates reset 1 June.
Investor-owned · IOU
JCP&L
Jersey Central Power & Light · FirstEnergy
North, central + coastal NJ: Monmouth, Ocean, Morris, Sussex counties
Electric only, no gas distribution.
Investor-owned · IOU
Atlantic City Electric
ACE · Exelon (sister to PEPCO, Delmarva)
Southern NJ: Atlantic, Cape May, Cumberland, Camden, Gloucester counties
Electric only, BGS auctioned annually.
Investor-owned · IOU
Rockland Electric
RECO · Con Edison subsidiary
Northern Bergen County only (Mahwah, Oakland, Ramsey, Saddle River)
Sister to Orange & Rockland Utilities.
Municipal · MLP
South River BPW
Municipal utility
Borough of South River, Middlesex County
No retail choice (MLP territory).
Why your address matters
IOU territory vs municipal territory
In NJ, the IOUs cover roughly 99 percent of meters and bring retail choice with them. The handful of municipal utilities have a different rulebook.
Investor-owned · IOU
PSE&G, JCP&L, ACE, Rockland
Private companies regulated by the NJ Board of Public Utilities (BPU). They own the wires and run the annual Basic Generation Service (BGS) auction.
- You can pick a BPU-licensed Third Party Supplier (TPS).
- Outage and gas-emergency response is run by the IOU, 24/7.
- Default BGS auction is annual, rates reset 1 June.
~3.9M NJ meters fall in IOU territory.
Municipal · MLP
South River, Vineland, Pemberton…
Town-owned, governed by a local Board of Public Works. Rates and decisions stay inside the borough.
- No competitive supplier choice in MLP towns.
- Rates usually well below IOU equivalent.
- Local outage response, local billing, local board you can vote for.
A handful of NJ boroughs run their own utility.
Save these
NJ outage & gas line table
Always call your delivery utility for outages and gas emergencies, never your competitive supplier.
| Utility | Customer service | Power outage 24/7 | Gas emergency 24/7 |
|---|---|---|---|
| PSE&G IOU · Hudson, Essex, Bergen, Middlesex, Union, Camden, Mercer, parts of north + central + south NJ |
1-800-436-7734 | 1-800-436-7734 | 1-800-880-5264 |
| JCP&L IOU · North, central + coastal NJ: Monmouth, Ocean, Morris, Sussex counties |
1-800-662-3115 | 1-888-544-4877 | No gas service |
| Atlantic City Electric IOU · Southern NJ: Atlantic, Cape May, Cumberland, Camden, Gloucester counties |
1-800-833-7476 | 1-800-833-7476 | No gas service |
| Rockland Electric IOU · Northern Bergen County only (Mahwah, Oakland, Ramsey, Saddle River) |
1-877-434-4100 | 1-877-434-4100 | No gas service |
| South River BPW MLP · Borough of South River, Middlesex County |
(732) 257-2300 | (732) 257-2300 | No gas service |
Quick answers
Common questions NJ households ask before calling.
Look at the top of your last bill. PSE&G covers Hudson, Essex, Bergen, Middlesex, Camden and parts of central NJ (~2.3M electric + ~1.9M gas customers). JCP&L covers north-central NJ, the Shore and west-central NJ (~1.1M customers). Atlantic City Electric covers southern NJ counties below Camden (~565K). Rockland Electric covers only northern Bergen County (~73K). A handful of boroughs (South River, Vineland, Pemberton, etc.) run their own municipal utility.
Yes if you live in PSE&G, JCP&L, ACE or Rockland Electric territory. New Jersey opened residential retail choice in 1999. You can pick a BPU-licensed Third Party Supplier (TPS), stay on Basic Generation Service (BGS) — the auction-priced default — or enroll in your town's Government Energy Aggregation (GEA) program if one exists. Municipal-utility customers do not have retail choice.
Every 1 June for residential and small commercial customers. Each of the four IOUs runs a separate BGS auction (BGS-RSCP) in February. The winning wholesale price is locked in for the year and flows straight through to households on default service.
Always your delivery utility, 24/7. PSE&G: 1-800-436-7734. JCP&L: 1-888-544-4877. ACE: 1-800-833-7476. Rockland Electric: 1-877-660-0127. Never call your supplier — TPSes have no field crews.
Leave the building first. Then call from outside. PSE&G gas: 1-800-880-5264. New Jersey Natural Gas: 1-800-436-4663. South Jersey Gas: 1-800-880-5204. Elizabethtown Gas: 1-800-285-0768.
The New Jersey Board of Public Utilities (BPU) regulates delivery rates, licenses competitive suppliers and runs the annual BGS auctions. The BPU also operates NJpowerswitch.com, the official supplier-shopping portal. The NJ Division of Rate Counsel advocates for residential customers in rate cases.
Keep exploring NJ energy
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