PUCT REP cert
10315
EE REP 2, LLC d/b/a Think Energy
TX avg rate
14.92¢
per kWh, EIA Mar 2026
TX household
1,176 kWh
monthly average
Customer care
Mon to Fri, 8 am to 8 pm ET
Most reviews get this wrong

"Think Energy is part of Engie" is the wrong sentence in 2026.

Open any 2024 or 2025 Texas electricity guide and you will read that Think Energy is "owned by global utility giant Engie". That stopped being true on 1 November 2022, when Energywell, LLC closed its purchase of the brand from Engie Retail. All of Think Energy's Texas residential customers were sold at the same time to a new PUCT-licensed entity, today operating as EE REP 2, LLC d/b/a Think Energy, under REP Certificate No. 10315.

That matters for two practical reasons. The first is balance-sheet: Engie was a publicly listed multinational utility with billions in generation assets. Energywell is a much smaller private holding majority-owned by funds managed by Oaktree Capital Management. Plans, billing and the call center kept running because the brand was preserved, but the company behind them changed shape.

The second reason is contractual. When a REP changes hands, your fixed contract continues on the same terms, but the renewal notice you receive 30 to 60 days before the end can land on different paper, with a different return address. If you ignore it, you roll onto a month-to-month variable rate from the new entity. That is the most common way Texas households quietly start overpaying.

The anatomy

Three lines. Every Think Energy bill. Always.

Whatever Think plan you sign, your monthly total assembles from the same three pieces. The marketing names change every year; the math does not.

01

Layer 1, Think sets it

Energy charge

The ¢/kWh price for the electricity itself. This is the line Think markets and the only one the brand actually controls. On Think Free Weekends, it splits into a weekday rate and a 0¢ weekend rate.

Shoppable
02

Layer 2, Fixed

Base monthly charge

A flat fee Think bills every month on most plans, commonly $9.95, on top of a smaller fixed line from your wires utility. You pay it whether you use 0 or 5,000 kWh.

Paid even at 0 kWh
03

Layer 3, Pass-through

TDU delivery

The wires charge from Oncor, CenterPoint, AEP Texas or TNMP. Think collects it for them and passes it through. Same rate at every REP in your area; switching brands does not change it.

Set by PUCT

A switch from Think Energy to another REP only changes Layer 1 and Layer 2. Layer 3 follows the meter, not the brand.

Plan decoder

Every Think Energy plan family, mapped.

Think rotates plan names every few months. Underneath, four shapes do all the work. Match your usage profile to the shape, not the marketing.

Plan family When it wins When it loses Typical ETF
Think Smart (straight fixed) Usage well below or well above 1,000 kWh, no surprises wanted Never "loses" on math; just rarely the very cheapest at the headline 1,000 kWh test $150 to $295
Think Clean (fixed, 100% renewable) You want RECs matched to your usage; price predictability If you only care about lowest cents, REC premium is usually 0.3 to 0.8¢/kWh $150 to $295
Think Deal / bill-credit plans Steady usage right in the credit window (commonly 1,000 to 2,000 kWh) Snowbirds, students, empty-nesters whose monthly kWh drifts below the credit floor $150 to $295
Think Free Nights / Free Weekends Night-shift workers, EV owners who charge overnight, weekend-only home occupancy Office workers who run AC weekdays from noon to 6 pm pay the higher weekday rate on most kWh $295
Think Business / Commercial Small business (single meter) wanting fixed term 12 to 36 months Multi-meter or load-factor accounts where a custom quote beats the standard product Liquidated damages, varies

Numbers above reflect Think Energy EFLs and Terms of Service published on Power to Choose in May 2026. Each plan's real ETF and credit thresholds are on its own EFL.

The math nobody shows you

A "9.9¢/kWh" headline can mean a 17¢ real rate.

Bill-credit plans are the most common shape on Texas comparison sites. A typical Think Deal plan advertises 9.9¢/kWh by computing the rate at exactly 1,000 kWh, including a $100 credit that only applies between 1,000 and 2,000 kWh.

Use 999 kWh in a mild month and the credit vanishes. Use 1,001 kWh and you get the full $100 back. Two kWh of swing become a $100 swing in your bill. The same plan can show an effective rate of 9.9¢ at 1,000 kWh and roughly 16.9¢ at 900 kWh, or about 70% higher, with no warning on the EFL beyond a footnote.

This is not unique to Think Energy. It is how the entire bill-credit product category works in Texas. The point is to test it at your usage, not the marketing usage.

Worked example: Think Deal 12 $100 credit, 1,000 to 2,000 kWh
Energy 16.9¢/kWh + Oncor TDU 3.8453¢/kWh + $4.23 TDU base, no Think base on credit plans.
At 900 kWh (under the floor) ~$190 / 21.1¢ effective
At 1,000 kWh (just inside) ~$111 / 11.1¢ effective
At 1,500 kWh (well inside) ~$215 / 14.3¢ effective
At 2,100 kWh (above the cap) ~$439 / 20.9¢ effective
~70% jump in your real cents-per-kWh from one side of the credit floor to the other.
Insider view

Who actually owns Think Energy in 2026.

The corporate stack is short, but every level changes a small piece of how the brand behaves in front of customers.

01

2011 to 2017, born inside Direct Energy

Think Energy launched in 2011 as a digital-first retail brand inside Direct Energy. It was an early experiment in selling Texas electricity online with minimal call-center contact.

02

April 2017, sold to Engie Resources

Engie SA, the French multinational utility, acquired Think Energy from Direct Energy through its US arm Engie Resources. The brand was rebranded under Engie Retail LLC and run from Houston.

03

1 November 2022, sold to Energywell

Energywell, LLC closed its acquisition of Think Energy from Engie Retail. The Texas customer book transferred to MI Texas REP 2, LLC, holder of REP Cert No. 10315, since renamed EE REP 2, LLC d/b/a Think Energy.

04

Today, an Oaktree-backed retailer

Funds managed by Oaktree Capital Management indirectly hold roughly 89% of the voting equity in Energywell Parent, with Hartree Partners holding a minority stake. Think Energy is no longer a utility-affiliated brand; it is a financial-sponsor-owned retailer.

Different parent, same call-center number, same EFLs. Your contract follows the license (10315), not the parent. But the renewal letters, the dispute escalation path and the long-run product roadmap all flow from the new owner.

5 expensive mistakes

How Think Energy customers quietly overpay.

Five recurring patterns we see in customer bills. Each costs real money. Each is fixable.

A common confusion

TriEagle Energy and Think Energy are NOT sister brands.

Multiple online guides still claim that TriEagle Energy and Think Energy share the same parent. They do not. TriEagle has been owned by Vistra Corp (NYSE: VST), the same Texas-based holding company that owns TXU Energy and 4Change Energy, since the 2019 Crius / Vistra combination.

Think Energy, since November 2022, is owned by Energywell, LLC and majority-controlled by funds managed by Oaktree Capital Management.

Different parents, different generation portfolios, different renewal practices. The plans they sell can compete head-to-head on Power to Choose; the companies behind them are unrelated.

Think Energy
Energywell
Oaktree-backed
REP cert 10315
TriEagle Energy
Vistra Corp
NYSE: VST
Same group as TXU
Your move

What to actually do before or after signing with Think Energy.

1

Pull 12 months of kWh history

Log into your TDU portal (Oncor, CenterPoint, AEP Texas, TNMP) and download the last year. The three lowest and three highest months matter more than the average.

2

Read the EFL, not the marketing

Every Think plan has an Electricity Facts Label. Look for the energy charge, the base charge and the bill-credit thresholds. Compute the bill at YOUR three highest and three lowest months.

3

Cross-check on Power to Choose

Run Power to Choose at your ZIP and exact kWh. Sort by total monthly bill, not the headline rate. Two or three plans usually beat Think at any specific usage.

4

Diary the contract end date

Set a reminder 30 days before the term ends. Texas law requires Think to send a renewal notice; ignoring it rolls you onto a month-to-month variable rate, often well above the fixed rate you had.

5

Use bill assistance if eligible

In Texas, federal LIHEAP funds flow through the state CEAP program, run by TDHCA. See our Texas bill assistance guide.

6

Escalate to the PUCT if needed

For unresolved billing or service disputes, file a complaint with the PUCT Customer Protection division. Reference Think Energy's REP Cert No. 10315.

FAQ

Common questions about Think Energy in Texas.

No. Energywell, LLC, a US retail energy holding majority-owned by funds managed by Oaktree Capital Management, acquired Think Energy from Engie Retail effective 1 November 2022. The Texas customer book transferred to a new PUCT-licensed entity, today operating as EE REP 2, LLC d/b/a Think Energy, under REP Certificate No. 10315.

Think Energy customer care is reachable at 888-923-3633, Monday to Friday from 8 am to 8 pm Eastern Time. Email goes to [email protected]. Mail goes to 11807 Westheimer Road, Suite 550 PMB 808, Houston TX 77077.

Think Energy serves all four deregulated Texas TDU zones: Oncor (Dallas, Fort Worth, much of north and west Texas), CenterPoint (Houston and the Gulf Coast), AEP Texas (Corpus Christi, Abilene, much of south and west Texas) and Texas-New Mexico Power (small pockets around Lewisville, Texas City and the Permian Basin). Rates differ slightly by zone.

Think Clean plans match every kWh you use with one Renewable Energy Certificate (REC) bought on the open market. Each REC represents 1 MWh of generation from a wind, solar or other renewable facility. You are not putting panels on your roof; you are paying a small premium so that, in aggregate, the grid has more renewable generation than it would otherwise.

If you cancel a Think Energy fixed-rate contract before the end of its term, you owe an ETF shown on the plan's Terms of Service, typically $150 to $295 depending on the product. Texas law gives you a 3-day right of rescission from the date you receive the Terms of Service, and there is no ETF if you cancel because you move out of the service area and submit proof of move within the required window.

Think Energy's standard residential plans run a credit check and may require a deposit. The brand does not market a prepaid no-credit-check plan in the same way some Texas competitors do. If a deposit is required and you cannot pay it, ask whether a letter of credit from a previous utility, a co-signer or PUCT-approved alternatives apply.

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