Contact PPL in Harrisburg
Harrisburg at a glance
- County
- Dauphin (capital)
- EDC
- PPL Electric Utilities
- Walk-in offices
- None (9 payment agents)
- Inspections offices
- 2 (East + West)
- Retail choice
- Yes (~75 EGS competing)
- ZIP codes covered
- 17101 to 17112
What you can do here
-
1
Pay your bill in cash
Pick one of the 9 authorized walk-in payment agents listed below. Expect a $2 agent fee.
-
2
Start, stop or transfer service
Done online via My Account or by calling PPL. No walk-in counter required.
-
3
Schedule an electrical inspection
East-side homes call Paul James; West Shore homes call Ryan Jones (numbers below).
What PPL does (and does not) handle in Harrisburg
PPL Electric Utilities is the regulated EDC for Harrisburg: it owns and maintains the poles, wires and meters that bring electricity to your home. It is also the default supplier if you have not picked a competitive EGS from PAPowerSwitch.com.
PPL handles
- Electricity delivery, poles and wires;
- Default electricity supply (Price to Compare);
- Meter readings and new service installs;
- Outage and downed-wire response;
- Billing, payment processing and collections;
- Energy-efficiency programs including E-Power rebates.
Harrisburg does not have
- Walk-in PPL customer service desks;
- In-person account or billing dispute counters;
- Same-day move-in service without a phone call;
- Cash payment at PPL offices (use authorized agents).
PPL authorized payment centers in Harrisburg
Each location charges roughly a $2 service fee and accepts some combination of cash, check, money order or card. Call ahead the first time to confirm hours and accepted methods.
| Location | Phone | Hours |
|---|---|---|
Sayford Supermarkets 1307 North 3rd St., 17102 | 717-238-2446 | Mon to Sat 8 a.m. to 8:30 p.m.; Sun 8 a.m. to 6:30 p.m. |
Dollar Dreams 1305 Market St., 17103 | 717-234-0727 | Mon to Fri 9 a.m. to 7 p.m.; Sat 8:30 a.m. to 6 p.m. |
Family Financial Centers 1314 Market St., 17103 | 717-233-2444 | Mon to Sat 9 a.m. to 9 p.m. |
NY Check Cashing 1314 Market St., 17103 | 717-233-2444 | Mon to Sat 9 a.m. to 7 p.m. |
Weis Market #131 3885 Union Deposit Rd., 17109 | 717-558-9343 | Mon to Sat 6 a.m. to 10 p.m.; Sun 7 a.m. to 8 p.m. |
Weis Market #174 6301 Grayson Rd. #4, 17111 | 717-564-0379 | Mon to Fri and Sun 12 a.m. to 11:45 p.m. |
United Check Cashing 3200C Paxton St., 17111 | 717-564-3383 | Mon to Wed 9 a.m. to 6 p.m.; Thu to Fri 9 a.m. to 7 p.m.; Sat 9:30 a.m. to 3:30 p.m. |
Weis Market #102 5125 Jonestown Rd. Ste. 371, 17112 | 717-540-0692 | 7 a.m. to 10 p.m., 7 days a week |
Weis Market #127 4300 Linglestown Rd., 17112 | 717-540-6010 | 7 a.m. to 10 p.m., 7 days a week |
Hours change occasionally. The free alternatives, auto-pay or a bank-account draft via My Account, avoid the agent fee entirely.
Harrisburg electrical inspections offices
PPL splits the Harrisburg metro into two inspection territories. New service installs and panel upgrades must be approved before the meter is connected.
Harrisburg East
Harrisburg East, Hershey and Elizabethville areas
Paul James
Fax: 717-257-5740
Office
PPL Electric Utilities
1801 Brookwood Street
Harrisburg, PA 17104-2222
Harrisburg West
Harrisburg West and West Shore areas
Ryan Jones
Fax: 717-691-2999
Office
PPL Electric Utilities
100 Commerce Drive
Mechanicsburg, PA 17055-2675
Tip: schedule the inspection at least 5 business days before you need the meter set. Faulty grounding is the most common failure on residential service installs.
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