PPL Electric Utilities Lancaster Customer Service


PPL Electric Utilities is the regulated utility for electricity in Lancaster, Pennsylvania. You can reach PPL customer service at 1-800-DIAL-PPL (1-800-342-5775), or find more customer service information about PPL Electric in Lancaster here.

Services PPL Electric Utilities Provides in Lancaster

As the regulated utility company for electricity, PPL Electric Utilities is responsible for delivering electricity to power customers in Lancaster, along with maintaining the delivery networks and responding to emergencies. PPL Electric Utilities is also the default energy supplier for customers within the company's service territory.

Did You Know?You have the power of choice when it comes to your energy supply. While PPL Electric Utilities is your default supplier, you can also choose from one of the many alternate suppliers that operate in Pennsylvania. Alternate suppliers offer a wide variety of energy and price options, including some great deals. Call us at 347-410-8789 to find out more.

PPL Electric Utilities provides the following services in Lancaster:

  • Electricity delivery
  • Default electricity supply: PPL Electric Utilities is the default supplier to customers within their delivery area
  • Meter readings, and new service installations for electricity
  • Power outage/electrical emergency response
  • Billing, payment processing, and collections
  • Energy efficiency education and related programs (including e-power rebates)

Contact PPL Electric Utilities Customer Service in Lancaster

PPL Electric Utilities does not have any walk-in customer service locations in Lancaster. The most direct means of contacting PP&L customer service is to call them at 1-800-342-5775, or to contact them directly online through your PPL Utilities My Account. Services available online include:

  • The possibility to start, stop, or transfer service
  • Bill payment
  • View/update  account information
  • View past bills
  • Submit a meter reading
  • Customer support (responses to questions)

Moving to Lancaster? Call us at 347-410-8789 to activate your PP&L Electric power service and supply with an alternate supplier in minutes!

However, you do have the option of paying your bill in person at any one of the seven authorized PPL Electric payment centers located throughout Lancaster. Note that payment centers charge a $2 fee for their services, and may accept any combination of the following payments methods: cash, check, money order, credit/debit card. If it is your first time using a payment center, it is best to call ahead in advance to verify hours and accepted forms of payment.

PPL Payment Centers in Lancaster
Location Telephone Number Hours of Operation
Weis Markets #138
1400 Stoney Battery Rd. (17601)
717-285-7720 Mon-Fri 7:00 a.m.-10:00 p.m.
Sat 7:00 a.m.-9:00 p.m.
Weis Markets #017
1700A Fruitville Pike (17601)
717-397-8127 8:00 a.m.-10:00 p.m.
7 days a week
Weis Markets #041
1643 Manheim Pike (17601)
717-569-5311 7:00 a.m.-9:00 p.m.
7 days a week
Weis Markets #055
1603 Lincoln Highway E. (17602)
717-394-8473 7:30 a.m.-6:30 p.m.
7 days a week
Pawn Plus
46 W. King St. (17603)
717-285-7720 Mon-Thur 9:30 a.m.-5:00 p.m.
Fri 9:30 a.m.-6:00 p.m.
502 W. King St.(17603)
717-397-3131 Mon-Fri: 9:00 a.m.-8:00 p.m.
Sat 11:00 a.m.-6:00 p.m.
Weis Markets #041
1700A Fruitville Pike (17601)
717-397-8127 8:00 a.m.-10:00 p.m..
7 days a week

Lancaster Electrical Inspections Office Contact

If you are looking to install new electrical service in a home in Lancaster, you will need to have an electrical inspection performed on the service installation in order to ensure that it meets PPL Electric Utilities' safety standards. The contact information for Lancaster-area electrical inspections is:

Location Contact Name Phone Numbers Email Office Address
Lancaster West (Lancaster City and West areas) Tom Malone 717-560-2436
717-560-2460 FAX
Email: [email protected] PPL Electric Utilities
651 Delp Road
Lancaster, PA 17601-3034
Lancaster East (for Sinking Springs, Cocalico and Quarryville areas) Joe Jablonski 717-721-4903
717-721-4991 FAX
Email: [email protected] PPL Electric Utilities
501 N. Reading Road
Ephrata, PA 17522-9690

Still Haven't Found Exactly What You're Looking For?We're here to help! Give us a call at 347-410-8789 to find out more about your electricity service with PPL Electric Utilities, and how you can save money with an electricity plan from an alternate supplier

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