PPL Electric Utilities Lancaster Customer Service
PPL Electric Utilities is the regulated utility for electricity in Lancaster, Pennsylvania. You can reach PPL customer service at 1-800-DIAL-PPL (1-800-342-5775), or find more customer service information about PPL Electric in Lancaster here.
Services PPL Electric Utilities Provides in Lancaster
As the regulated utility company for electricity, PPL Electric Utilities is responsible for delivering electricity to power customers in Lancaster, along with maintaining the delivery networks and responding to emergencies. PPL Electric Utilities is also the default energy supplier for customers within the company's service territory.
PPL Electric Utilities provides the following services in Lancaster:
- Electricity delivery
- Default electricity supply: PPL Electric Utilities is the default supplier to customers within their delivery area
- Meter readings, and new service installations for electricity
- Power outage/electrical emergency response
- Billing, payment processing, and collections
- Energy efficiency education and related programs (including e-power rebates)
Contact PPL Electric Utilities Customer Service in Lancaster
PPL Electric Utilities does not have any walk-in customer service locations in Lancaster. The most direct means of contacting PP&L customer service is to call them at 1-800-342-5775, or to contact them directly online through your PPL Utilities My Account. Services available online include:
- The possibility to start, stop, or transfer service
- Bill payment
- View/update account information
- View past bills
- Submit a meter reading
- Customer support (responses to questions)
Moving to Lancaster? Call us at phone currently not available to activate your PP&L Electric power service and supply with an alternate supplier in minutes!
However, you do have the option of paying your bill in person at any one of the seven authorized PPL Electric payment centers located throughout Lancaster. Note that payment centers charge a $2 fee for their services, and may accept any combination of the following payments methods: cash, check, money order, credit/debit card. If it is your first time using a payment center, it is best to call ahead in advance to verify hours and accepted forms of payment.
| Location | Telephone Number | Hours of Operation |
|---|---|---|
| Weis Markets #138 1400 Stoney Battery Rd. (17601) |
717-285-7720 | Mon-Fri 7:00 a.m.-10:00 p.m. Sat 7:00 a.m.-9:00 p.m. |
| Weis Markets #017 1700A Fruitville Pike (17601) |
717-397-8127 | 8:00 a.m.-10:00 p.m. 7 days a week |
| Weis Markets #041 1643 Manheim Pike (17601) |
717-569-5311 | 7:00 a.m.-9:00 p.m. 7 days a week |
| Weis Markets #055 1603 Lincoln Highway E. (17602) |
717-394-8473 | 7:30 a.m.-6:30 p.m. 7 days a week |
| Pawn Plus 46 W. King St. (17603) |
717-285-7720 | Mon-Thur 9:30 a.m.-5:00 p.m. Fri 9:30 a.m.-6:00 p.m. |
| Towngeeks 502 W. King St.(17603) |
717-397-3131 | Mon-Fri: 9:00 a.m.-8:00 p.m. Sat 11:00 a.m.-6:00 p.m. |
| Weis Markets #041 1700A Fruitville Pike (17601) |
717-397-8127 | 8:00 a.m.-10:00 p.m.. 7 days a week |
Lancaster Electrical Inspections Office Contact
If you are looking to install new electrical service in a home in Lancaster, you will need to have an electrical inspection performed on the service installation in order to ensure that it meets PPL Electric Utilities' safety standards. The contact information for Lancaster-area electrical inspections is:
| Location | Contact Name | Phone Numbers | Office Address | |
|---|---|---|---|---|
| Lancaster West (Lancaster City and West areas) | Tom Malone | 717-560-2436 717-560-2460 FAX |
Email: [email protected] | PPL Electric Utilities 651 Delp Road Lancaster, PA 17601-3034 |
| Lancaster East (for Sinking Springs, Cocalico and Quarryville areas) | Joe Jablonski | 717-721-4903 717-721-4991 FAX |
Email: [email protected] | PPL Electric Utilities 501 N. Reading Road Ephrata, PA 17522-9690 |