NYSEG office in Vestal - Old Vestal Rd (ZIP 13850)

By James Pochez | Updated 25 May 2026 | 3 min read

The NYSEG office at 4425 Old Vestal Road in Vestal (ZIP 13850) is a walk-in customer-service centre for the Binghamton area and Southern Tier. You can pay a bill, open or close an account, and discuss billing in person. This site has no direct local phone line, so call NYSEG customer service to reach a representative. Outages and gas emergencies must be reported by phone, not in person.

4425 Old Vestal Road, Vestal NY 13850 Mon-Fri 8:00 am - 4:30 pm Binghamton / Southern Tier

Address, hours and phone

Walk-in address

NYSEG Vestal Office
4425 Old Vestal Road
Vestal, NY 13850
United States

NYSEG also runs a second Vestal office at 101 Murray Hill Rd. NYSEG is owned by Avangrid. Rates are regulated by the New York Public Service Commission (PSC).

Hours of operation

Monday: 8:00 am - 4:30 pm
Tuesday: 8:00 am - 4:30 pm
Wednesday: 8:00 am - 4:30 pm
Thursday: 8:00 am - 4:30 pm
Friday: 8:00 am - 4:30 pm
Saturday: Closed
Sunday: Closed

NYSEG customer service

1-800-572-1111

No direct local line at this site

Electric outage (24/7)

1-800-572-1131

Report a power outage any time

Gas emergency (24/7)

1-800-572-1121

Smell gas? Leave first, then call

The Old Vestal Road site is a service centre without a public local phone. To speak with a representative, use the main NYSEG customer-service line above (Mon-Fri 7:00 am - 7:00 pm).

What you can do at this office

You can come in person to

Pay a bill in cash, by check, or by card.

Open or close an account (bring photo ID and your move-in date).

Ask about a payment plan or budget billing.

Get help understanding your paper bill or kilowatt-hour (kWh) usage.

Ask questions about switching to an alternate ESCO supplier.

Call instead for

Power outage: call 1-800-572-1131 any time, day or night.

Gas leak or gas smell: leave the building, then call 911 and 1-800-572-1121.

Downed power line: stay clear, keep others away, call the outage line.

Start service when moving in: call at least 5 business days in advance.

Stop service when moving out: notify NYSEG 1 to 2 business days ahead.

Other NYSEG offices nearby

If Old Vestal Road is not the closest centre, NYSEG runs other walk-in offices around Binghamton and the Southern Tier.

Vestal (Murray Hill)

101 Murray Hill Rd

ZIP 13850

Binghamton (13901)

Downtown area

ZIP 13901

Binghamton (13904)

East side

ZIP 13904

Deposit

Southern Tier

ZIP 13754

See the full list on the NYSEG local offices hub.

Useful links

For tasks that do not need a visit, the following pages handle most NYSEG requests online or by phone.

NYSEG utility hubCompany overview, service map, rate structure. Pay your NYSEG billOnline, phone, mail and autopay options. All contact optionsEvery phone line, email and mailing address. Move in: start serviceCall 5 business days before move-in. Move out: stop serviceAvoid extra charges after you leave. All NYSEG officesMap and full list of 20 walk-in offices. Electricity in New YorkESCO suppliers, deregulated market basics.

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