Smell gas? Call National Grid 1-800-892-2345, not PSEG LI

PSEG Long Island runs the electric grid only. Gas service on the Rockaways is delivered by National Grid. If you smell gas, leave the building first and call 1-800-892-2345 from outside.

Arverne office at a glance

Address
6820 Rockaway Beach Blvd
Arverne, NY 11692
Opening hours
Monday through Friday, 8 AM to 4 PM
Borough / county
Queens (Rockaway Peninsula)
Service operator
PSEG Long Island for LIPA (electric only)

Local Arverne office line

1-347-246-9050

For questions about this specific office during opening hours.

PSEG LI customer service

1-800-490-0025

Billing, start or stop service. Monday to Friday, 8 AM to 8 PM.

24/7 outage + downed-wire line

1-800-490-0075

Power out, sparking pole, downed line. 24 hours a day.

What you can do at the Arverne counter

In-person visits are useful when you need a paper trail, want to pay cash, or do not have a working PSEG LI account online. For anything time-critical, the phone is faster.

What you can do here

  • Pay your PSEG LI bill in person;
  • Open a new electric account when moving in;
  • Close your account when moving out;
  • Submit lease, ID or landlord documents;
  • Ask billing questions and get a printed receipt.

Call instead for these

  • !Power outage on the Rockaways (1-800-490-0075);
  • !Downed wire or sparking pole (1-800-490-0075);
  • !Smell of gas (National Grid 1-800-892-2345);
  • !Same-day connection request (1-800-490-0025);
  • !Medical equipment / life-support priority listing.
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