Smell gas? Call National Grid 1-800-892-2345, not PSEG LI
PSEG Long Island runs the electric grid only. Gas service in Nassau county is delivered by National Grid. If you smell gas, leave the building first and call 1-800-892-2345 from outside.
Roslyn Heights office at a glance
- Address
- 250 Willis Avenue
Roslyn Heights, NY 11577 - Opening hours
- Monday through Friday, 8:30 AM to 5 PM
- County
- Nassau (North Shore)
- Service operator
- PSEG Long Island for LIPA (electric only)
PSEG LI customer service
Billing, start or stop service. Monday to Friday, 8 AM to 8 PM.
24/7 outage + downed-wire line
Power out, sparking pole, downed line. 24 hours a day.
National Grid (gas leak)
Gas emergencies on Long Island. PSEG LI does not handle gas.
What you can do at the Roslyn Heights counter
Walk-ins help when you want a paper trail, prefer to pay cash, or do not have a working PSEG LI online account. For anything time-critical, the phone is faster.
What you can do here
- ✓Pay your PSEG LI bill in person;
- ✓Open a new electric account when moving in;
- ✓Close your account when moving out;
- ✓Submit ID, lease or landlord documents;
- ✓Ask billing questions and get a printed receipt.
Call instead for these
- !Power outage in Nassau (1-800-490-0075);
- !Downed wire or sparking pole (1-800-490-0075);
- !Smell of gas (National Grid 1-800-892-2345);
- !Same-day connection request (1-800-490-0025);
- !Medical equipment / life-support priority listing.
Other PSEG LI offices nearby
Nassau
Hicksville
175 E. Old Country Road, 11801
Nassau
Hewlett
455 Mill Road, 11557
Suffolk
Melville
15 Park Drive, 11747
Rockaways
Arverne
6820 Rockaway Beach Blvd, 11692
Suffolk
West Babylon (Lindenhurst)
479 Park Avenue, 11757
All offices
See all 11 PSEG LI offices
Filter by Nassau, Suffolk, Rockaways
More U.S. states with energy choice
Same playbook, different utility. Pick another deregulated state to compare utilities, suppliers and switching rules.
