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Con Edison office in the Bronx (Morris Heights, ZIP 10453)

By James Pochez Updated 3 min read

Con Edison's Bronx walk-in office sits in Morris Heights at 1775 Grand Concourse and handles in-person bill payment and account paperwork. Outages and gas leaks must go through the 24/7 hotline instead.

1775 Grand Concourse Morris Heights
Mon-Fri 8:30 AM to 5:00 PM
Bronx Bronx County

Address, hours and contact

Street address
1775 Grand Concourse
Between 174th and 175th St
Bronx, NY 10453
Hours
8:30 AM to 5:00 PM, Monday to Friday. Closed weekends and federal holidays.
Nearest transit
B, D subway to 174-175 Sts. 4 subway to 176 St.

Call Con Edison

Customer service
1-800-752-6633
1:00 AM to 11:00 PM, every day
Emergencies (24/7)
1-800-752-6633
Outages, downed wires, gas smell

All in-person payments must be in exact amounts. Bring photo ID and your Con Edison account number for any account change.

What you can do here, and what to call about

In person at the Morris Heights office

  • Pay your bill in exact cash, money order or certified check;
  • Drop off move-in paperwork and ID for a new account;
  • Resolve a disconnect notice and arrange reconnection;
  • Pick up a deposit-refund check on a closed account;
  • Sign a deferred payment-plan agreement.

Call instead for

  • Power outages or downed wires (24/7 hotline);
  • Suspected gas leak (leave the building first);
  • Starting or stopping service for a move;
  • Billing disputes and rate-class questions;
  • Picking an ESCO alternative supplier.
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Article reviewed by Cornelia Zavoianu, Selectra energy expert

Written by

James Pochez

U.S. lead, energy markets

Read more from James

Biography

Master's in Energy Strategies from the École des Mines de Paris and a university exchange at the University of Chicago. Two years with GE Renewables on the Commercial Leadership Program before joining Selectra in November 2014 to build CallMePower from scratch.

Expertise

U.S. energy markets Deregulation Renewable energy