Address, hours and contact
- Street address
- National Grid office
1 MetroTech Roadway
At Jay St
Brooklyn, NY 11201 - Hours
- 8:30 AM to 5:00 PM, Monday to Friday. Closed weekends and federal holidays.
- Nearest transit
- A, C, F, N, R subway to Jay St-MetroTech. 2, 3, 4, 5 subway to Borough Hall.
Call Con Edison
All in-person payments must be in exact amounts. Bring photo ID and your Con Edison account number for any account change.
What you can do here, and what to call about
In person at the Downtown Brooklyn office
- Pay your bill in exact cash, money order or certified check;
- Drop off move-in paperwork and ID for a new account;
- Resolve a disconnect notice and arrange reconnection;
- Pick up a deposit-refund check on a closed account;
- Sign a deferred payment-plan agreement.
Call instead for
- Power outages or downed wires (24/7 hotline);
- Suspected gas leak (leave the building first);
- Starting or stopping service for a move;
- Billing disputes and rate-class questions;
- Picking an ESCO alternative supplier.
Other Con Edison offices nearby
Manhattan
Harlem (ZIP 10035)
122 East 124th Street
Bronx
Morris Heights (ZIP 10453)
1775 Grand Concourse
Queens
Jamaica (ZIP 11432)
89-67 162nd St
Staten Island
Randall Manor (ZIP 10310)
1140 Richmond Terrace
Westchester
Mount Vernon (ZIP 10550)
1 Bogopa Plaza
All offices
Con Edison office hub
Compare all six locations
Useful Con Edison links
Con Edison overview
Service map, rates, contacts and bill basics.
Bill pay options
Online, phone, mail and in-person methods.
Contact Con Edison
Right phone line for each kind of issue.
Start service (moving in)
Open a new Con Edison account before move-in.
Stop service (moving out)
Close your account when you leave.
Electricity in New York
Statewide guide to utilities and ESCOs.
18 deregulated jurisdictions
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