Address, hours and contact
- Street address
- 1140 Richmond Terrace
Staten Island, NY 10310 - Hours
- 8:30 AM to 5:00 PM, Monday to Friday. Closed weekends and federal holidays.
- Getting there
- No subway service. MTA local bus routes serve Richmond Terrace. The Staten Island Ferry connects with Manhattan.
Call Con Edison
All in-person payments must be in exact amounts. Bring photo ID and your Con Edison account number for any account change.
What you can do here, and what to call about
In person at the Randall Manor office
- Pay your bill in exact cash, money order or certified check;
- Drop off move-in paperwork and ID for a new account;
- Resolve a disconnect notice and arrange reconnection;
- Pick up a deposit-refund check on a closed account;
- Sign a deferred payment-plan agreement.
Call instead for
- Power outages or downed wires (24/7 hotline);
- Suspected gas leak (leave the building first);
- Starting or stopping service for a move;
- Billing disputes and rate-class questions;
- Picking an ESCO alternative supplier.
Other Con Edison offices nearby
Manhattan
Harlem (ZIP 10035)
122 East 124th Street
Bronx
Morris Heights (ZIP 10453)
1775 Grand Concourse
Brooklyn
Downtown Brooklyn (ZIP 11201)
1 MetroTech Roadway
Queens
Jamaica (ZIP 11432)
89-67 162nd St
Westchester
Mount Vernon (ZIP 10550)
1 Bogopa Plaza
All offices
Con Edison office hub
Compare all six locations
Useful Con Edison links
Con Edison overview
Service map, rates, contacts and bill basics.
Bill pay options
Online, phone, mail and in-person methods.
Contact Con Edison
Right phone line for each kind of issue.
Start service (moving in)
Open a new Con Edison account before move-in.
Stop service (moving out)
Close your account when you leave.
Electricity in New York
Statewide guide to utilities and ESCOs.
18 deregulated jurisdictions
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