Con Edison Customer Service in Queens

conedison logo

Con Edison is the regulated utility for electricity and natural gas in Queens, and has three customer service walk in centers throughout the borough. Find out everything you need to know about ConEdison in Queens here.


What is Con Edison?

As the regulated utility company for electricity and natural gas, Con Edison is responsible for delivering electricity and natural gas to most energy customers living in Queens, along with maintaining the delivery networks and responding to emergencies. Con Edison is also the default energy supplier for customers within the company's service territory.

Did You Know?You have the power of choice when it comes to your energy supply. While Con Edison is your default supplier, you can also choose from one of the many alternate Energy Supply Companies (ESCOs) operating in New York. ESCOs offer a wide variety of energy and price options, including some great deals. Call us at 347-410-8789 to find out more.

Con Edison provides the following services in Queens:

  • Electricity and gas delivery: to about 737,000 residential and commercial electric customers and more than 203,000 residential and commercial gas customers
  • Default electricity and gas supply: Con Edison is the default supplier to customers within the Con Edison delivery service territory
  • Meter readings, new service installations for electricity and gas
  • Power outage/emergency response
  • Billing, payment processing, and collections
  • Energy efficiency education/programs

Contact Con Edison Customer Service in Queens

Con Edison has three customer service walk-in centers throughout Queens. Visit a walk-in customer service center if you want to:

Moving to Queens? Call us at 347-410-8789 to activate your ConEdison power service and supply with an ESCO in minutes!

Con Edison Walk-In Customer Service Center Addresses

ConEdison walk-in customer service centers are open Monday through Friday, from 9:00 a.m. to 5:00 p.m., excluding holidays.

ConEdison Queens Walk-In Customer Service Centers
Queens Address Phone Number
Long Island City 31-02 20th St, Long Island City 11105 1-718-274-2732
Elmhurst 5917 Junction Blvd, Elmhurst 11373 1-718-271-0971
Flushing 12415 31st Ave, Flushing 11354 1-800-752-6633 (Con Edison hotline)

You can also call the ConEd customer service phone number at 1-800-752-6633 for most of your concerns, or access your Con Edison My Account to get customer support online. The Con Edison My Account service center can provide the following services:

  • Pay your bill online
  • View account information
  • Submit a meter reading
  • View past bills
  • and more

Haven't Found What You're Looking For?We're here to help! Call us at 347-410-8789 to find out more about your electricity or gas service with Con Edison, and how you can save money by purchasing your energy supply from a New York ESCO

Updated on